Scheduling Supervisor In West Hartford, CT

American Medical Response West Hartford , CT 06107

Posted 2 months ago

More Information about this Job

American Medical Response

West Hartford, CT

Scheduling Supervisor

Status: Full-time

FLSA Status: Exempt

General Statement of Duties:

This is a full time Scheduling Supervisor position that has responsibility for maintaining employee shift schedules for multiple business units while achieving specified levels of productivity.

Minimum Qualifications

  • Must have an active EMT/Medic certification

  • Must be able to complete and pass a PAT

Essential Duties and Responsibilities:

  • Coordinates operational activities with Field Supervisors and Transportation Coordinator to ensure staffing levels are met

  • Monitor and provide recommendations for employee resource distribution to meet business demands

  • Modifies daily work schedule to meet demand and accommodation of vacated shifts due to sickness, injury, leave or reassignment through coordination with Field Supervisors

  • Assist with conducting schedule bid processes for all Field employees

  • Create monthly schedules for all Field employees

  • Adhere to shift filling processes as defined by the General Manager

  • Process all time off requests for all employees

  • Coordinate schedules for new employees and precepting paramedic students

  • Coordinate and hire staffing for all special events and standbys

  • Monitor staffing levels, recommend hiring and/or need for full timers or part timers.

  • Adhere to all company policies and procedures

  • Adherence to and compliance with information systems security

Non-Essential Duties and Responsibilities:
  • Perform other duties as assigned.


  • Fluency in Microsoft Office software, typing and computer skills

  • Two years of Telestaff Scheduling software experience preferred

Knowledge and Skills:

  • Ability to multitask

  • Customer service experience

  • Possess high quality phone etiquette

EEO Statement

Global Medical Response and its family of companies including American Medical Response is an Equal Opportunity Employer including Veterans and Disabled

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Scheduling Supervisor In West Hartford, CT

American Medical Response