Scheduling Specialist-Otolaryngology - Portland

Full Time

301A - US 1

Clerical/Administrative Support

Day Shift

• Position Summary

• Position is responsible for performing appointment scheduling for a high-volume multi-physician specialty care practice, including coordination of surgeries, and/or surgical procedures at multiple locations.

• Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school graduate or equivalent preferred.

• License/Certifications: N/A

• Experience: N/A

• Knowledge and skills in using office equipment.

• Knowledge of customer service concepts and techniques.

• Excellent organizational skills with the ability to accomplish multiple tasks and have the flexibility to meet changing demands on a daily basis.

• Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone.

• Excellent customer service skills.

• Strong computer skills.

• Ability to read, understand and follow oral and written instructions.

• Ability to maintain confidentiality.

• Ability to work independently and as a team member with minimal direct supervision.

• Ability to maintain a professional manner even under stressful situations.