Amedisys Home Health Services Knoxville , TN 37902
What You Will Do
Provides leadership and guidance to the scheduling team through overseeing and managing the day-to-day operations of the Scheduling Department. This role includes rotating night and weekend coverage.
Manages the scheduling team to include training, mentoring, coaching, and development of individual team members.
Oversees the scheduling team's work, monitors performance, and implements changes as necessary to continuously improve performance.
Audits schedules and documentation to ensure compliance with procedures, including prior authorization for services.
Communicates with Director, Case Managers, and Clinical team to ensure quality initiatives are met.
Assists Director of Operations in achieving care center productivity standards.
Reviews and tracks schedulers' requests for time off and coordinates scheduling changes with the Director of Operations.
Performs other duties as assigned.
College degree or four (4) years equivalent experience required
Minimum two (2) years scheduling experience required using scheduling software