Scheduling Coordinator - Non-Profit Dental Clinic - Full-Time

Community Dental Care Rochester , MN 55905

Posted 2 months ago

Community Dental Care seeks a full-time Scheduling Coordinator to join our Rochester team! If you have a positive attitude, enjoy team work, care about helping others, and are very dependable this role could be ideal for you! This role comes with great benefits!


The Scheduling Coordinator arranges, integrates and represents all facets of patient services. Meet and greet patients and make them feel welcomed and relaxed. Answer the telephone, schedule appointments, communicate with patients regarding scheduling options, maintain patient records and coordinate patient flow. Manage and control the daily, weekly, and monthly schedule in order to meet the practice scheduling protocol.


Monday 6:50 AM - 4:00 PM or 9:50AM-7:00PM

Tuesday 6:50 AM - 4 PM or 9:50AM-7:00PM

Wednesday/Thursday 7:50 AM - 5 PM

Friday 7:50 AM - 2 PM or 4 PM (occasional)

One AM and one PM shift Monday and Tueday.



  • Schedule appointments in computer and record in chart

  • Pull and file patient records for each day's schedule

  • Maximize time efficiency in scheduling by utilizing procedure codes for doctor time

  • Check that lab cases have been received the day before treatment, and call in lab cases if needed

  • Greet patients by name and update contact and insurance information as appropriate. Take patient picture when applicable (Open Dental)

  • Alert appropriate staff of patient arrivals

  • Monitor the schedule throughout the day to insure that all runs smoothly

  • Adjust the schedule as necessary

  • Make sure there are open times in the day to provide flexibility or time for emergencies

  • Reschedule late patients and any no-shows that occur during the day

  • Check account balances of patients coming in and prepare to discuss any monies due

  • Adhere to any and all safety health regulations

  • Organize the next days charts/and or patient schedule

  • Register new patients and provide necessary forms

  • Keep patients informed of expected wait time if a doctor is behind schedule

  • Keep the receptionist area looking clean, comfortable, neat and cheerful

  • Filling out and explaining interpreter forms

  • Inform interpreters to schedule for patients

  • Explain ER protocol/procedures to patients

  • Copy and scan documents and X-rays into patients' charts

  • Sanitize and stock front desk area

  • Request chart/patient transfers

  • Record patient issues/conversations in communication log or chart

Additional or different duties may be assigned from time to time.

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Scheduling Coordinator - Non-Profit Dental Clinic - Full-Time

Community Dental Care