Community Dental Care Buffalo , MN 55313
Posted 2 days ago
At Community Dental Care (CDC) we believe that everyone deserves high quality, compassionate, and culturally-sensitive oral health care, and that is what we provide our patients. We hire team members who are committed to our mission and want to make a difference in the lives of others. We value our employees and equip them with the tools and training needed to be successful.
Join Our Team!
CDC has a full-time opportunity for a Scheduling Coordinator at our Buffalo clinic. This position serves a critical role in the clinic as they are often the first point of contact with the patient and enable the clinic to run smoothly.
No prior dental experience required - just a great attitude and an ability and willingness to learn a new industry!
Scheduling Coordinator Key Responsibilities:
Greet patients by phone or in-person, schedule their appointments in the computer and create a positive, welcoming experience
Manage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flow
Register new patients and maintain accurate patient records
Check that lab cases have been received the day before treatment, and call in lab cases if needed
Keep patients informed of expected wait time if a doctor is behind schedule
Filling out and explaining interpreter forms
Explain ER protocol/procedures to patients
Copy and scan documents into patients' charts
Request chart/patient transfers
Record patient issues/conversations in communication log or chart
Buffalo Clinic Hours:
Monday -Thursday 7:20am-4:00pm
Friday 7:20am-2:00pm
Scheduling Coordinator Qualifications:
High school diploma or equivalent
1-2 years of customer service experience, preferably within an office setting
Excellent written and verbal communication skills
Organized and skilled at multi-tasking in a fast-paced environment
Experienced within MS Office or other computer software
Bilingual proficiency in Spanish preferred
What We Offer:
Collaborative, innovative and inclusive team environment
Internal growth and development opportunities
Comprehensive medical, dental and life insurance
Paid time off and holiday pay
401k plus company match
About Us:
At Community Dental Care everything we do is about providing the most caring, culturally respectful, quality dental care to people of all ages and abilities. We provide comprehensive oral health care, preventive education, professional training and advocate for access for all. Our team of 260+ employees staff our full service dental clinics in St. Paul, Maplewood, Robbinsdale, Rochester and Buffalo.
At CDC we value our diversity and are stronger because of it. We celebrate the diverse cultural norms and traditions of our staff and patients, and strive to meet their needs in a culturally competent and compassionate manner.
Community Dental Care is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Community Dental Care