Scheduling Coordinator

Overview

Join our team as a day shift, full-time, Scheduling Coordinator in Montville, NJ.

Fulfilling your purpose begins here:

People First, Always. Here's how we take care of our people:

• Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more.

Your team is bigger than your department:

• Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees and a 27-bed Emergency Room/Fast Track Unit.

• We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.

Responsibilities

• Under the supervision of the Procedure Scheduling Manager, supervise and serve as a role model for scheduling staff while ensuring continuous provider support

• Perform/monitor scheduling staff's assigned voicemail folders and message pools to prevent delays in patient/provider needs

• Assist in the onboarding and orientation process of new hires

• Promote professional development through supervision, mentoring, and orientation of scheduling staff

• Provide on-going feedback on issues regarding scheduling staff's performance and time/attendance in collaboration with the Procedure Scheduling Manager

• In the manager's absence, coordinate assignment of staff's weekly schedules/voicemail duties, review/manage all PTO requests, and review/submit timesheets to payroll via API

• Scheduling surgeries and procedures for all specialties

• Coordinate all required testing and procedures

• Ensure all required pre-testing, patient information and consents have been obtained and are on-site prior to patient's admission to hospital

• Demonstrate good judgment in scheduling procedures to both meet patient needs and increase physician productivity.

• Acting as a liaison with patients, referrals, general practitioners, health care professionals, and patient's family members in a compassionate and kind manner

• Relaying and confidentially communicating both orally and in written form any notes or questions patients may have

• Other office responsibilities, assigned by supervisor or Physician, as deemed necessary

Qualifications

Job Requirements:

• 1 year or more experience in a Hospital or Physician Practice setting

• Strong knowledge of medical terminology

Preferred Job Requirements:

• Associates, High School Diploma, or GED equivalent

• Certified Scheduling Technician