Scheduling Coordinator (1149)

Single Digits Bedford , NH 03110

Posted 3 weeks ago

About Us:

Single Digits is a leading global provider of High Speed Internet Access (HSIA) management and support solutions, guest management software and technical support services. We offer a complete guest HSIA solution, including components of IP network design, engineering, professional services, ongoing maintenance, networking monitoring, multi-lingual support, revenue reporting and authentication tracking.

Scheduling Coordinator

1. New Account/New Order Creation

  • Receive requests for HSO accounts and new orders to be created, and prioritize based on
  • urgency

  • Enter in components of the order into the BAP (includes files, BOM parts, project management
  • & installation costs, billing and shipping contact information, and recurring monthly services)

  • Ensure the contract the customer signed off on matches the PMI document or quote in
  • salesforce. If they do not match, reach out to the salesperson to alert them.

  • Orders created include breakfix orders, new installation orders for Hilton, IHG, Marriott, Omni,
  • Radisson, and Independent hotel properties, monthly recurring service orders, project remediation

    orders, and credit orders

    3. PO creation

  • Create POs based on included information from project managers in requests
  • Alert project managers when the PO will put them over budget
  • Forward POs to project managers
  • 4. Vendor Bidding

  • Receive requests from project managers to find vendors for upcoming projects, or create bids
  • for approaching installs based on ready to bid status in the Master Milestone tracker

  • Choose vendors for projects based on location, availability, the different services they are able
  • to perform, and equipment they have

  • Create bid requests including the following information: Room, switch, UPS and AP counts,
  • design docs, and the BOM

  • Check to ensure that the BOM and design docs match before sending the bid out. If there is a
  • discrepancy, reach out to the design team.

  • Create the Project Management-internal PO, reflecting project management costs included in
  • the PMI document or Salesforce quote

  • Follow up with vendors if they do not respond and send bid request to more vendors if those
  • that are initially contacted are unavailable

    Requirements

    Entry level

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    Scheduling Coordinator (1149)

    Single Digits