Scheduling Assistant Manager

Vivint Provo , UT 84601

Posted 3 months ago

If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".

Job Description

Job Summary:

Assist with planning, developing, coordinating and supervising all planning and scheduling functions. Responsible for contributing to the development, implementation and management of the corporation's scheduling procedures and processes. Performs all functions and responsibilities in partnership with the company's culture, corporate vision, ethics and code of conduct.

Job Responsibilities:

  • Manages day to day scheduling processes and educate scheduling team on new and existing processes to ensure efficient scheduling

  • Assist in administrative duties (HR, Workday, etc.)

  • Provide support to department leadership

  • Maintain and manage department reporting and process improvement

  • Mentor department leadership

  • Assist supervisors as needed with team responsibilities (i.e. in their absence)

  • Run department in manager's absence

  • Assist in department decision-making and policy creation

  • Lead/assist with projects as assigned

Required Skills:

  • Strategic and knowledgeable about scheduling technology

  • Proven ability to communicate with all levels of an organization

  • Superior customer service skills

  • Strong PC skills

  • Outstanding professionalism including effective leadership skills

  • Exceptional verbal communication skills both on the phone and in person

  • Ability to work efficiently with a professional team and work independently

  • Effective in multi-tasking and flexibility with strong organizational skills

  • Exhibits Vivint's core values

Minimum Qualifications:

A minimum of 2 years' experience in a high volume scheduling environment

SAFETY:

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

Please notify your manager that you are applying prior to applying.


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Scheduling Assistant Manager

Vivint