Surface Experts Of Northeast Philadelphia Parker , CO 80134
Posted 2 weeks ago
Office Manager
The Office Manager/Scheduler helps keep our business running smoothly. Their key responsibilities include answering phones, and scheduling repairs and sales appointments. Schedulers are often the "face" and "voice" that our customers encounter first. Candidates need to have excellent communication and computer skills and keen attention to detail.
Do you get excited about growing with a new business? Do you value autonomy and yet can thrive in accountability? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life.
We are looking for a full-time office manager/scheduler to work at Surface Experts
See what a day looks like for our technicians here: https://www.youtube.com/watch?v=goKJxYvLJ10
Job Benefits:
Competitive salary
Generous PTO plan after 6 months
Benefits package available after 6 months
Team Environment
Small business/Family Owned environment
Typical Duties & Responsibilities
Schedule and manage repairs for the technician routes and efficiency
Track Add-Ons and Call-Backs
Schedule sales stops when calls come in
Confirm appointments and repairs
Answer phones
Resolve questions and complaints
Handle paper and electronic files
Send estimates and update accounts for the sales team
Manage account receivables and past due invoices
Manage Vehicle Fleet
Occasional errands for supplies and other items as needed
Education & Experience
Schedulers should have a high school diploma or equivalent. An associate degree in a business field would be helpful, although it isn't required.
Required Skills & Qualifications
Excellent verbal and written communication skills
Computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
Strong interpersonal skills for dealing with customers, staff, and ownership
Discretion and the ability to handle confidential information
Organizational skills and the ability to multitask
Calm, professional demeanor
Attention to detail
Flexible work from home options available.
Compensation: $18.00 - $22.00 per hour
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
Our Mission
Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.
Our Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Core Values
Serve Others
Put Relationships First
No Jerks
Be Humble
Be a Problem Solver
Be Curious
Seek to Understand the Cause of the Problem
Work Smart
Constantly Improve
Trust the Process
Be Organized
Be Teachable
Put Business Needs Above Personal Wants
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
Surface Experts Of Northeast Philadelphia