Scheduler - Surgical Services

General Description:

The Scheduler is responsible for the daily flow of operations within the Surgical Services' reception area, including, but not limited to, reception and registration of patients, collection of co-payments, scheduling of surgical procedures, preparation and distribution of the daily surgery schedule, preparation of patient charts, and data collection for monthly statistics.

Essential Functions:

• Schedules surgeries utilizing existing protocols. Discusses variation is scheduling and/or equipment with OR Manager or Director.

• Prepares and distributes daily schedule accurately, in a timely manner.

• Greets patients in a cheerful manner. Answers telephone in a pleasant manner. Distributes information in a timely manner.

• Completes registration process, as needed, ensuring all information is complete and accurate.

• Collects patient co-payments and documents appropriately. Reconciles receivables at end of shift.

• Prepares daily patient charts and ensures needed documentation is present.

• Completes statistical data as assigned.

• Works with applicable teams and other designated committees.

• Ensures that all needed supplies are available.

• Works with auxiliaries and surgical services caregivers to ensure a positive experience for patients and their families.

• Attends departmental meetings and participates in department quality assurance problem identification and resolution. Helps with development of standards and policies. Acts as a mentor for students and new caregivers

Education & Training Requirements:

• High School graduate or GED

• Computer proficiency required. Experience with MEDITEC, Microsoft Word and Excel preferred.

• Excellent understanding of medical terminology

• One to two years of scheduling and/or registration experience preferred

Note: Job description available upon request.

All required documents must be presented at time of hire.

EXTERNAL APPLICANT: Employment is contingent upon successful completion of pre-employment drug and alcohol testing.

GRMC is an Equal Opportunity Employer