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Expired Job

Officeteam Concord , CA 94520

Posted 3 months ago

Learning Center is seeking a Scheduling Assistant in Concord, CA. In this Scheduling position the ideal person will be personable, organized, and able to multi task. RESPONSIBILITIES MAY INCLUDE, BUT ARE NOT LIMITED TO: Maintains updated list of scheduling requests daily. Creates schedules for new and existing clients and staff. Daily client communication regarding schedules by phone and email. Collaborates with Scheduling staff, Cancellations Team, Regional Directors and Supervisors. Maintains accurate records and documentation pertaining to Scheduling. Updating and collaborating in a system based workflow. REQUIRED SKILLS AND QUALIFICATIONS: Must have excellent customer service experience. Experience using Google Docs and working in scheduling systems and workflows. Strong attention to detail and organizational skills. Experience in Special Education a plus. Excellent spelling, grammar and written English skills required. Excellent judgment and follow-up skills. Professional and positive demeanor. Ability to take initiative, prioritize multiple assignments and work in a Team environment. Flexible to move into any role as business dictates. Consistent attention to detail in completion of tasks and meeting deadlines. If you are interested in this position, please email your resume to


  • Strong communication and social skills

  • Strong problem-solving skills

  • Strong customer service and office administrative skills

  • Ability to interact effectively with internal and external partners and clients/customers - navigating basic office equipment and protocols experience

  • Adeptness in email

  • Good understanding of scheduling

  • Alpha 6,000 - 8,000 kph experience desired

  • Foundational knowledge in composing various kinds of correspondence

  • Background working with proofreading

  • Earlier work involving scanning

  • Deep understanding of conducting meetings

  • Practical knowledge of Microsoft Word

  • Customer service experience highly desired

  • Demonstrated knowledge of reviewing documents for spelling and grammar

  • Numeric 6,000 - 8,000 KPH experience highly preferred

  • Typing under 45 words per minute experience highly valued

  • Previous experience working with calendar managements and scheduling appointments

  • General familiarity with Microsoft Excel

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Ability to navigate multiple computer systems and applications

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • 2+ years of past relevant experience

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

Employment Type: Temporary

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Expired Job