Scheduler Insurance Verification Rep

City/State

Harrisonburg, VA

Overview

Work Shift

First (Days) (United States of America)

Job Summary

Performs insurance verification for all scheduled patient services and obtains required pre-certifications in a multi-disciplinary environment. Schedules procedures/Appointments for patients in a computerized scheduling system accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled. Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical duties.

Two of the four skill levels required:

1.One year experience in healthcare environment or

2.Completion of healthcare related certificate program

3.One year experience with medical insurance in a hospital or physician office

4.Transferable skills (i.e., 1 year or more in a call center, customer services, etc.)

Qualifications:

HS - High School Grad or Equivalent (Required)

Customer Service, Healthcare, Insurance, Medical Terminology

Skills

Active Listening, Communication, Critical Thinking, Microsoft Office, Service Orientation, Social Perceptiveness, Speaking, Technology/Computer, Time Management, Troubleshooting

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission "to improve health every day," this is a tobacco-free environment.