Scheduler Care Assure

HCA Fort Lauderdale , FL 33301

Posted 4 months ago

Patient Care Coordinator Care Assure, Full-Time

HCA East Florida Division

Tamarac, FL

HCA East Florida Division:

With more than 18,000 of your neighbors, friends and colleagues, the East Florida Division of HCA is committed to building healthy communities in South Florida and the Treasure Coast. The core of our values emanates from our continued focus on improving the health and quality of life for residents in the communities we serve. To accomplish this we strive to identify top talent aligned with our values and dedicated to furthering our mission. We are members of the nation's leading provider of healthcare services, Hospital Corporation of America.

Historically HCA has been named one of Ethisphere's World's Most Ethical Companies. With 14 hospitals to choose from, your possibilities for achievement, variety, and career growth are endless. We invite you to learn more about who we are and how you can join our dynamic team!

Benefits:

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO, medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment.

Job Summary:

The Patient Care Coordinator works closely with Nurse Navigators to ensure appropriate post-discharge patient follow-up. S/he is responsible for organizing and grouping patient appointment needs by individual physician practices to facilitate efficient communication with office staff. Weekly communication with office staff includes calling to make appointments and calling to confirm appointments. S/he is responsible for rescheduling missed appointments and then coordinating communication back to Care Assure Nurse Navigators for patient follow-up. All activity is logged in the web-based tool and communicated back to the Care Assure team.

This job is a Monday to Friday, 5 days-per-week position. No weekends or holidays required.

Job Duties:

  • Schedules follow-up appointments and provides information with reminders to patients & physician offices

  • Tracks outcomes of referrals and treatments in web-based tool and excel (as needed)

  • Maintains detailed records to measure effectiveness of program, including quality check of dashboard/applications and suggests ways to improve throughout the process

  • Communicates appointment planning with patients and families

  • Answers patient/family phone calls, fields' questions appropriately

  • Participates in creating an environment that implements the mission, vision and values of the organization and Care Assure program

  • Graduate of an accredited school of nursing

  • Current State of Florida RN license, or Recognized Compact Licensure (subject to Florida State Licensing Requirements, including/not limited to ongoing eligibility and duration provisions)

  • Current BLS certification via American Heart Association

  • 3 or more years' experience as an RN in an Acute Hospital environment

  • Skills required: MS Office, hospital based computing systems (i.e. Meditech), critical thinking, excellent interpersonal communications skills, PC Skills

  • Ability to travel to between Division hospitals in Palm Beach and Treasure Coast markets

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Registered Nurse Navigator Care Assure (Rn)

HCA

Posted 2 months ago

VIEW JOBS 10/8/2019 12:00:00 AM 2020-01-06T00:00 Registered Nurse Navigator Care Assure (RN) Per Diem (PRN) FTE .01 HCA East Florida Division Palm Beach and Treasure Coast Markets, FL HCA East Florida Division: With more than 18,000 of your neighbors, friends and colleagues, the East Florida Division of HCA is committed to building healthy communities in South Florida and the Treasure Coast. The core of our values emanates from our continued focus on improving the health and quality of life for residents in the communities we serve. To accomplish this we strive to identify top talent aligned with our values and dedicated to furthering our mission. We are members of the nation's leading provider of healthcare services, Hospital Corporation of America. Historically HCA has been named one of Ethisphere's World's Most Ethical Companies. With 14 hospitals to choose from, your possibilities for achievement, variety, and career growth are endless. We invite you to learn more about who we are and how you can join our dynamic team! Benefits: We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO, medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program, and student loan repayment. Job Summary: The Care Assure Nurse Navigator is responsible for the programs and resources that support the navigation of patients through complex healthcare environments for the optimization of care and outcomes. S/he facilitates patient follow-up through coaching, information transfer, and communication in order to improve continuity of care, enhance the medical management of complex disease, and streamline the intervention process. The incumbent guides patients through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. Serves as a point of contact for referring physicians, patients, and caregivers to provide resources and assistance with accessing clinical and supportive care services. This is a per diem 8-hour day shift position generally offering from 3-12 shifts per month. No weekends or holidays required. Responsibilities include: * Schedules follow-up appointments, and provides information with reminders to patients and physician offices * Engages providers and patients using a program that improves outcomes and efficiencies in health care * Facilitates ongoing performance improvement activities related to the target population and involving all levels of staff * Coordinates information among referring, primary care and consulting physicians and ancillary departments * Evaluates and provides input regarding the utilization of resources to meet the needs of the target population Position may be based at any one of our hospitals in either Palm Beach County (JFK Medical Center, JFK Medical Center North Campus, Palms West Hospital) or in the Treasure Coast (St. Lucie Medical Center, Lawnwood Regional Medical Center, Raulerson Hospital, Highlands Regional Medical Center). * Graduate of an accredited school of nursing * Current State of Florida RN license, or Recognized Compact Licensure (subject to Florida State Licensing Requirements, including/not limited to ongoing eligibility and duration provisions) * Current BLS certification via American Heart Association * 3 or more years' experience as an RN in an Acute Hospital environment * Skills required: MS Office, hospital based computing systems (i.e. Meditech), critical thinking, excellent interpersonal communications skills, PC Skills * Ability to travel to between Division hospitals in Palm Beach and Treasure Coast markets HCA Fort Lauderdale FL

Scheduler Care Assure

HCA