Our business thrives on achieving our commitments in a timely manner. The Scheduler 2 position is responsible for complex job assigning and follow-through with the technicians and managers.
Schedules and coordinates complex jobs and customers with multiple accounts.
Uses good judgment to ensure schedules use appropriate resources efficiently.
Tracks technician call backs, check colllection, commissions and reports as assigned.
Notifies management of subcontractors that do not meet Vector policies/procedures.
Monitors and tracks daily activities and reassigns as needed.
Resolves more complex customer issues.
Requirements to be successful:
Focus on profitable & beneficial business outcomes.
Provides innovative solutions.
Able to think outside the box.
Recognized as #1 in security by SDM Magazine and ranked #5 among the top electronic security providers in the United States, Vector Security provides home automation and mobile security solutions to more than 300,000 homes, businesses, and multi-site enterprises across North America and the Caribbean, including many Fortune 500 companies.
With services tailored to fit each customer's needs, we offer everything from alarm monitoring and smart home solutions, to video surveillance and managed network services.
Our unique history traces back to The Philadelphia Contributionship, America's oldest property insurance company founded in part by Benjamin Franklin in 1752.
Along with competitive compensation and career advancement opportunities, we offer a comprehensive "Total Rewards" package. Qualifying employees receive:
Medical, dental, and vision coverage
Company paid life and AD&D insurance
Company paid short- and long-term disability
Voluntary benefit products
401k retirement savings plan after just 60 days
Paid time off for vacation, sick and floating holidays
Employee Assistance Program (EAP)
Vector Security, Inc. is an Equal Opportunity Employer
Vector Security is a Drug-Free Workplace