Schedule Specialist (Lpn)

Summary

We are hiring for a Schedule Specialist (LPN).

At St. Landry HomeCare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.

We strive to offer benefits that reward the whole you!

• employee wellness programs
• flexibility for true work-life balance
• holidays & paid time off (Note- if this does not apply to the role then remove this bullet)
• continuing education & career growth opportunities
• company-wide support & resources to help you achieve your goals

Take your career to a new level of caring. Apply today!

Responsibilities

The Scheduling Specialist is responsible for managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using online scheduling system. Collaborates with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.

• Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.

• Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.

• Monitors Pending Referrals daily and assigns licensed professional (LP) and case manager for all SOC visits

• Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.

• Runs Scheduling Request Report daily, completes requests as appropriate for Medicare week. Monitors productivity and distribution of regular visits for caregiver optimization, communicates with team leader as appropriate.

• Reviews Unverified Visit report daily. Communicates directly with field staff, team leader, branch manager as needed.

• Continually monitors action screen and processes all assigned tasks, coordination notes, admin tasks in timely manner

• Assists in coordination of scheduling and tracking all supervisory visits and therapy reassessment visits, as required per regulatory requirements.

• Attends and participates in annual in-service programs, workshops, continuing educational programs, seminars, etc.

Education and Experience

License Requirements

• LPN license in state of practice

Experience Requirements

• Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.

Skill Requirements

• Exceptional organizational, customer service, communication, and decision making skills required.

• Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits

Company Overview

LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.

St. Landry HomeCare a part of LHC Group family of providers - the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.