Schedule Specialist - Home Health

LHC Group Westlake , MD 21801

Posted 4 months ago

Overview

The Scheduling Specialist is responsible for managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using online scheduling system. Collaborates with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.

HomeCall, a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people.

Additional Details

  • Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.

  • Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits .

  • Monitors Pending Referrals daily and assigns licensed professional (LP) and case manager for all SOC visits

  • Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.

  • Runs Scheduling Request Report daily, completes requests as appropriate for Medicare week. Monitors productivity and distribution of regular visits for caregiver optimization, communicates with team leader as appropriate.

  • Reviews Unverified Visit report daily. Communicates directly with field staff, team leader, branch manager as needed.

  • Continually monitors action screen and processes all assigned tasks, coordination notes, admin tasks in timely manner

  • Assists in coordination of scheduling and tracking all supervisory visits and therapy reassessment visits, as required per regulatory requirements.

  • Attends and participates in annual in-service programs, workshops, continuing educational programs, seminars, etc.

  • All other duties as assigned.

Qualifications Education Requirements

  • High school education or equivalent.

Education Desired

  • Post high school education preferred.

Experience Requirements

  • Minimum one year of scheduling experience in health care setting using an online scheduling system.

Skill Requirements

  • Exceptional organizational, customer service, communication, and decision making skills required.

  • Working knowledge of state and federal regulations governing OASIS visits, supervisiory, and reassessment visits

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
RN Home Health

LHC Group

Posted 2 weeks ago

VIEW JOBS 9/26/2019 12:00:00 AM 2019-12-25T00:00 Overview The Registered Nurse (RN) in Home Health provides and directs provisions of nursing care to patients in their homes as prescribed by the physician and in compliance with applicable laws, regulations and agency policies. Also, The RN Registered Nurse job coordinates total plan of care with other health care professionals involved in care, and helps to achieve and maintain continuity of patient care by planning and exchanging information with physician, agency personnel, patient, family, and community resources. All done within a Point of Care setting. HomeCall, a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people. Additional Details * Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team. * Makes the initial and|or comprehensive nursing evaluation visit, determines primary focus of care, develops the plan of care within State specific guidelines, and submits accurate, complete, and timely documentation, per policy. * Regularly evaluates and re-evaluates (as warranted by changes in condition but at least every 60 days) the patient's nursing needs. * Performs patient comprehensive assessments at designated time points and develops the appropriate POC, in collaboration with physician orders. * Ensures patients meet home health eligibility and medical necessity guidelines as defined by payer source. * Initiates, develops, implements and makes necessary revisions to the plan of care in collaboration with the physician and other health care professional's involved in care. * Makes referrals to other disciplines, as indicated by patient's assessed need. * Responds to outcome coordinator|coder and Patient Care Manager requests for clarification to OASIS assessments on the same day that the request for more information is sent. * Plots patient encounters for the episode and determines needed RN encounters based on patient's needs and regulations. * Instructs and supervises the patient's family|caregiver in the care of the patient and maintenance of a healthy environment for the patient. * Actively participates in weekly case conferences. * Maintains a current and accurate patient medication profile. * After start of care (SOC) assessment, reports the status of the patient, assessed needs, and plan of care overview to the team leader on same day (or by next business day if after hours). * Observes, records and reports to the physician and/or team leader the patient's signs and symptoms, response to treatment and changes in the patient's condition, as appropriate. Ensures adequate Team Leader (TL) communication when physician follow-up is needed. * Communicates changes in visit assignments, dates of scheduled visits, and schedule changes to scheduler and Patient Care Manger to ensure patient needs are met. * Communicates timely and effectively with agency personnel and ordering physician as required to process orders and OASIS data sets, schedule home visits, and deliver services to patient as ordered by physician and in accordance with applicable laws and regulation. * Facilitates hand-off communication to RN and PCM who will cover patients in their absence, prior to scheduled days off. * Performs regular and supervisory visits according to the plan of care and submits complete visit notes within 24 hours of completion visit. * Directly and/or indirectly supervises care provided by the home health aides and licensed practical vocational nurses, provides instruction as appropriate, and assigns tasks according to State and federal regulations. * Participates in on-call rotation. * Adheres to and participates in the agency's Episode Management process. * Assists in the orientation of new agency personnel as assigned. * Completes LHC required learning courses, additional assignments per DON request, as well as any state specific requiredtraining per state regulation|practice act requirements. * Participates in the performance improvement plan and process to ensure positive patient outcomes. * All other duties as assigned. Qualifications License Requirements * Current RN licensure in state of practice. * Current CPR certification required. * Current Drivers License, vehicle insurance, and access to a dependable vehicle or public transportation. LHC Group Westlake MD

Schedule Specialist - Home Health

LHC Group