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Job Description Summary

The Clinical Resource Consultant is a position in the BD MDS (Medication Delivery Solutions) Medical Affairs organization who is responsible for implementing customer-focused solutions, building relationships with decision makers, HCP consulting & clinical support, and education & training for HCPs to support business goals.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

About the role

The Clinical Resource Consultant will coordinate customer projects with the Customer Facing Team and develop services in the area of solutions and process optimization. They will conduct product and customer trainings, actively participate in information events, exhibitions and workshops, and drive and support signature solutions℠ program.

In collaboration with the Medical Manager, they will be part of scientific exchange with HCP, identify business evidence needs, share market insights, and actively engage with KOL (Key Opinion Leaders)

Travel: 80% travel, including overnight stays

Fieldwork: Kenya, Uganda, Tanzania, Rwanda, Ethiopia, and Seychelles

Main responsibilities will include:

Education & Training:

• Delivery of product & educational trainings from basic trainings, Level 1 specific product training, through level 2: advance product training and level 3: advanced practice training for HCP. If required, internal training of country associates on medical/scientific/technical areas.

• Conducts product and customer training on the wards for the purpose of advertising and to support HCP when introducing new products, as well as actively participating in and conducting information events, exhibitions, and workshops.

Business support:

• Systematic structure and the documentation of the project processes as well as the analysis of the sales turnover in the area of responsibility with the help of the existing data systems Develop and realize business opportunities for our BD MDS solutions. Defines and coordinates customer projects in close partnership with Sales.

KOL Engagement:

• Establish & maintenance of credible peer to peer relationships with the KOL as identified by the country KOL and society strategy.

Service Solutions:

• Understand the customer's needs, priorities, and challenges in order to offer customer tailored solutions.

• Identification, of BD MDS Medical Services (e.g., BD Signature solutions℠, Best Practice Trainings, e-Learning) including the set-up, execution of service solutions and sharing reports with HCP. The aim is to support identified challenges through training, process optimization and product-side solutions.

HCP Consulting & Clinical Support:

• Executes planned and ad-hoc medical & clinical support to HCP in support of the business strategies.

• Defines and coordinates customer projects with the sales management and teams according to the agreed marketing and sales concepts, and develop services in the area of customer-specific solutions, maintenance standards and process optimization. Responsible for knowing the current national and relevant international guidelines for MDS Portfolio to ensure that healthcare counselling is based on the latest knowledge.

About you

• Strong communication skills in English and Swahili.

• Certified as a Nurse OR a bachelor's degree in a scientific discipline.

• Preferred 2 + years of experience in medical/clinical roles and/or Medical Companies

• Clinical expertise in the field of Vascular Access Management or Infection Prevention or Medical Oncology is a plus.

• Computer savvy with strong MS Office skills.

• Problem solving: Demonstrating the ability to take a broad perspective that allows strategic evaluation of problems, facilitating development of multiple solutions.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Primary Work Location

KEN Nairobi - Africa Re Center

Additional Locations

Work Shift