Scan Center QC Specialist

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Description

The hybrid remote Scan Center QC Specialist is responsible for data and image quality monitoring, evaluation, and calibration scoring. This position is a critical factor in improving product quality.

Shifts: Monday - Friday; 6am-2pm

Pay: $15.00 per hour.

Location: Hybrid, must be able to periodically report to our Bristol PA location.

The Document Image Quality Control Specialist is responsible for data and image quality monitoring, evaluation, and calibration scoring. This position is a critical factor in improving product quality.

Responsibilities

• Document Entry QC Specialist oversees all aspects of quality assurance including monitoring, evaluation, and calibration scoring.

• Inspect scanned documents for discrepancies, imaging quality, and more.

• Reviews and edits document scans to fit company standards.

• Assist in developing and maintaining a document quality control process.

• Monitor calibration of scanned documents.

• Assist management with coaching, training, and development of data entry operators.

• Assists with training and educating data entry agents and team members on the quality control process.

• Track and identify reoccurring adherence problems and improvement opportunities in relation to document image scanning.

• Analyze quality and performance trends.

• Responsible for scheduling, facilitating, and documentation of regular improvement meetings.

Requirements

• Demonstrated experience in solving problems and working with raw data.

• Ability to effectively communicate with co-workers, internal departments, and clients in a professional manner.

• Dependable in meeting deadlines with accurate and complete information.

• Ability to be detail-oriented and accurate in a fast-pace environment.

• Experience with Microsoft Office software with emphasis on Excel, Word.

Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.