JC Penney Haslet , TX 76052
Posted 5 days ago
SC Asset Protect Lead Expert
Location: Haslet, TX, United States
Job ID: 1023738
Distribution/Supply Chain-Hrly
Job Type: Full-Time
Date Updated: Jan 1, 2024
General Description
Job Purpose:
Performs duties of Supply Chain Asset Protection Lead as outlined. Will also be responsible for performing the duties of a Supply Chain Asset Protection Officer.
Key Responsibilities for this Role:
Team
Responsible for training, scheduling, and leading their assigned shift(s) of Asset Protection Officers (APO) in the absence of the Asset Protection Manager (APM)
Maintains the staffing and execution of processes at the Facility Truck Gate on their shift
Works with the Asset Protection Team to provide Asset Protection awareness and education as directed by the APM throughout the Facility
Ensure effective verbal communication channels are maintained with APOs and AP management
Assist in the development and execution of training for APOs
Preforms other assigned tasks directed by Asset Protection Manager.
Shrinkage
Implements various shortage control measures designed to develop leads for investigations as well as deter theft
Provides leadership to team members by discussing various shrinkage topics in department start-up meetings
Establishes protocols for the effective use of trending information by the AP team in a manner that identifies internal investigations and/or other causes for shrinkage
Periodically audits departments for merchandise protection standard adherence
Walks the facility's floor to identify merchandise protection opportunities that deviate from company standards
Safe & Secure
Monitors Associate parking lots for unsafe conditions
Conducts patrol activity inside and outside the Facility to detect unsafe conditions, physical security risks or occurrences, theft risks or incidents, and shrinkage risks and incidents
Inspects parcels coming into and leaving the Facility
Checks bags in accordance with Supply Chain bag check policy, check identification of persons entering the Facility, issues visitor badges, and notifies Facility Associates when visitors arrive
Monitors all Associates that leave the Facility and performs inspections of parcels they are carrying, in accordance with Supply Chain bag check policy
Monitors metal detectors in select jewelry locations
Utilizes the CCTV system to monitor activities inside and outside the Facility
Verifies trailers and drivers as they arrive at the Facility and depart the Facility (i.e. proper seals, signs of damage or break-ins, loads)
Communicates with drivers and enters information into the Yard Management System
Assist in the execution of all Emergency Action Plans (EAP)
Assist in Accident Investigations as needed
Assist with the employment of the Emergency Response Team (ERT)
Assists with AED, fire extinguisher, and first-aid training
Proactively identifies potential acts of theft and fraud by observing team member activity (random bag checks, facility audits, documents behavior, installs cameras, etc.)
Interviews team members suspected of theft or fraud in accordance with company policies and properly documents all stages of the investigation
Utilizes the Supply Chain Investigations & Market Investigation teams when necessary for the development of internal investigations
Responds to all requests for information to investigative leads provided by members of these teams in a timely manner
Creates and manages records using approved Company methods for reports of apprehension, witness statements, retention of evidence, and disposition of recovered merchandise
Administers various physical security & control technologies designed to protect Company people and assets
Performance Standards
Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, productivity, and attendance
COMPETENCIES NEEDED TO PERFORM EFFECTIVELY IN THIS ROLE:
CORE
ROLE
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise.
*For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Job Title: SC Asset Protect Lead Expert
Location: Haslet, TX, United States
Job ID: 1023738
J.C. Penney Company Inc.
Plano, Texas
JC Penney