Sbmh Social Services Family Support Worker

Mary's Center Washington , DC 20319

Posted 2 months ago

Mary's Center is committed to promoting diversity, equity and inclusion (DEI) within our organization and the communities we serve. We embrace diversity of experiences, ideas, and individuals, and seek to bring diverse candidates to the table.

The SBMH Social Services Family Support Worker (FSW) for School Based Mental Health is responsible for all SBMH psychosocial referrals, completing a screening and assessment, as well as short term interventions and education. A key component of the position is to coordinate services with the medical and behavioral health providers, as well as collaboration with outside service providers. This role also involves collaboration with school-based staff to ensure connections to Mary's Center medical, dental, and social services programs. The position may include presentation at various school events regarding access and linkages to Mary's Center and it array of services.

Essential Duties & Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

Case Management and Care Coordination:

  • Work collaboratively with her/his direct supervisor and the other members of the health and program teams and the School Based Mental Health Team, in the areas of program development and strategic planning.

  • Create profiles for new Mary's Center participants referred from our partners schools.

  • Maintain an identified productivity level by providing direct services to participants encompassing a range of supportive psycho-educational and social supportive services, while conducting ongoing assessment of participants, and developing a treatment plan as needed.

  • Include relevant family members in treatment planning process; ensure documentation of all referrals, intakes, and outcomes.

  • In conjunction with the SBMH and Social Services Teams, provide brief problem specific case management services according to participant need/treatment plan.

  • Serve as the case manager liaison and care coordinator among the participants and other members of the organization.

  • Support medical team with participants identified with medical risk to include ensuring continuity of care.

  • Complete a psychosocial assessment on all participants referred, including domestic violence, depression and substance abuse screens.

  • Refer participants to the Teen Program as indicated.

  • Ensure communication through eCW with referring provider in school sites to ensure continuity of care

  • Gather information from referral source, participant chart and other pertinent sources in completing the assessment (including outside agencies).

  • Identify possible barriers to participant care.

  • Build on strengths the participant has to work towards solutions.

  • Report incidents of child abuse and neglect and become an active member of the intervention team to assist families in modifying behaviors or conditions that may have promoted the abuse and neglect

  • Discuss updates on participant's progress and/or barriers with supervisor and school-based partner.

  • Provide some outreach and Education to partner schools, virtually and/or in person, including some evening and weekend hours, about access to Mary's Center supports and services.

  • Receive warm hand offs from SBMH.


  • Enter all screening, assessment and encounter information in eCW

  • Ensure that all applicable forms are complete, proofread for accuracy, reviewed and signed-off by supervisor and uploaded

  • Complete all reports as required based upon the timeline provided

  • Ensure FSW tracks referrals and intakes and outcomes in eCW

Program and Professional Growth:

  • Plan and implement ongoing activities for participants, as identified as needed on schools.

  • Provide feedback to SBMH team liaison regarding program implementation.

  • Attend daily, weekly, or monthly meetings pertaining to the organization's growth plans, administrative meetings and other community meetings as assigned. This may involve some attendance in SBMH meetings to support school collaboration

  • Work to ensure a healthy collaborative relationship with other Mary's Center programs and departments, as well as outside agencies

  • Demonstrates professional behavior at all times to provide a positive role model for participants, staff, and guests to the organization.

  • Identify various school needs and address them through team meetings and events

  • With the assistance of supervisor, identify performance strengths as well as areas needing further development

  • Work together with Supervisor plan and achieve desired performance goals.


The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • Bachelor's degree in Social Work, Public Health, Human Services or related field Required, Master's Degree in Social Worker preferred; and 3 years of relevant work experience with 2 of those years providing case management services to child/youth and families.

Must possess knowledge of community resources and the ability to communicate effectively in English and in second language used by the target audience. A working knowledge and understanding of patient/client confidentiality issues and HIPAA compliance/regulations are essential.


  • Must be professionally fluent in both Spanish and English

Physical Demands

  • Regularly required to sit; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

  • Mostly in a typical office and/or home setting with quiet to moderate noise level. May be exposed to extreme cold, heat, and humidity due to outside weather conditions.
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Sbmh Social Services Family Support Worker

Mary's Center