SBA Product Specialist

First Horizon National Corp. Raleigh , NC 27611

Posted 3 months ago

Position Overview

The GGL Product Specialist works with Relationship Managers in their assigned market(s) to educate them on Government Guaranteed Lending Products and partner with them in the origination process ensuring all SBA/USDA requirements are being met.

Duties and Responsibilities

  • Educate associates on the benefits of SBA & USDA lending, how to identify SBA/USDA loans and to ensure the bank doesn't decline conventional loans before considering SBA/USDA.

  • Offer educational programs to Relationship Manager's COI's to expand referral sources

  • Determine proper loan structure, eligibility for program and creditworthiness of borrower

  • Work with customer to collect all required application documents and verify documents for completeness, accuracy and eligibility

  • Analyze financials to determine likelihood of repayment, work with credit team to pre-qualify loan and then final decision

  • Must have a thorough understanding of SBA policies and structure, product knowledge, and financial analysis

  • Assists Underwriter, Loan Documentation Specialist in collection of documents to complete the application & closing process.

  • Determines which documentation is required in accordance with both loan size and collateral. Responds accurately to borrower's/applicant's questions regarding the necessity of required documentation.

  • Maintains open line of communication and positive relationships with all parties involved in transaction, including customer, Relationship Manager, Underwriter, Credit Approvers, Loan Documentation Specialists and Servicing team members.

  • Possesses proficient knowledge of bank's credit policy and SBA SOP - ensures that all activities and work functions comply with compliance requirements, as defined in company policies and procedures, state/federal laws and regulations and the SBA's standard operating procedures (SOP) and the Code of Federal Regulations (CFR), thus protecting continued status as a Preferred Lender under the PLP program

  • Attends all required SBA & USDA training, webinars, etc. to stay up to date on all product changes.

  • Review Term Sheets and Commitment Letters for accuracy before presenting to Relationship Manager and customer

  • Comfortable presenting to large groups

  • Will be assigned production goals for SBA/USDA production in market(s) with expectation of achieving those goals through internal referrals.

  • Self-originated loans are allowed but must be referred to a Relationship Manager and follow same process

  • Attends and actively participates in regularly scheduled division meetings and on-going training.

  • Works in corroboration with teammates and bank partners to escalate their level of performance within the organization.

RequirementsEducation and/or Work Experience Requirements

  • Bachelor's degree or equivalent work experience

  • At least 3 years of Lending experience

  • At least 1 year of SBA Lending experience

  • Working knowledge of SBA SOP 50 10

  • NAGGL/SBA Industry educational classes a bonus

Senior Level Education and/or Work Experience Requirements

  • Bachelor's degree or equivalent work experience

  • At least 10 years of SBA 7a Lending experience

  • Working knowledge of SBA SOP 50 10

  • NAGGL/SBA Industry educational classes a bonus


  • Ability to identify and escalate variances (as appropriate)

  • Ability to offer appropriate resolutions to mitigate risk

  • Ability to think independently and as team player

  • Ability to meet deadlines under pressure

  • Current extensive SBA SOP 50-10-5 knowledge

  • Comprehensive knowledge of proper structure of SBA loan and SBA eligibility requirements

  • Demonstrates an understanding of applicable bank policies and procedures as they pertain to the satisfaction of loan closing conditions as well as vendor documents and services

  • Strong/effective verbal and written communication skills

  • Self-starter and works with minimal direction

  • Good personal computer skills with demonstrated knowledge of Microsoft EXCEL, WORD, Outlook

  • Strong time management and organizational skills evidenced in previous assignments.

  • Demonstrated above average problem solving skills, excellent verbal and written communication skills, and ability to handle and prioritize multiple tasks.

  • Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents.

  • Ability to write reports and correspondence routinely.

  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

  • Knowledge of USDA B&I and/or Community Facility Loan Programs a plus


  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, gender stereo typing, and age. First Tennessee is an EO employer M/F/Vets/Disabled.

  • Please view Equal Employment Opportunity Posters provided by OFCCP her

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SBA Product Specialist

First Horizon National Corp.