Sandcastle - Admissions Unit Lead

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

Admissions Team Members are responsible for duties such as greeting guests, selling, and redeeming admission tickets and passes, processing season passes, and assisting guests with service requests. Unit Leads manage a team in the department.

We are currently looking for a:

Sandcastle - Admissions Unit Lead

Roles & Responsibilities:

Are you passionate about having fun while providing an exceptional guest experience? If so, this role might be perfect for you! Take the first step toward a long and rewarding career by becoming a respected member of our team. Apply today for your chance to get paid, earn resume-enhancing experience, and create unforgettable memories!

Job Duties & Responsibilities:

• Manage a team in the department.

• Greet customers, assist with questions, and manage accurate transactions to provide an engaging customer experience.

• Conduct transactions while ensuring all credit/debit handling procedures are followed - including credit and refund transactions and loss prevention.

• Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.

• Other duties as assigned to support the park.

Qualifications:

• Must be at least 14 years of age

• Ability to address multiple tasks and priorities in a fast-paced environment

• Excellent customer service skills, ability to resolve questions, problems, issues, and concerns

• Strong communications skills. Complete understanding of the English language

• Must have flexible schedule availability, including holidays and weekends

Working Conditions:

• Requires standing for long periods, ability to walk long distances within the park, and exposure to the variable outside and inside temperatures, including high heat. Must also be able to carry, push, pull, lift, and hold objects weighing up to 30 pounds. Occasional bending, squatting and reaching above shoulders

Team member benefits:

Working at Sandcastle is about making people happy. It's about being independent and having fun, making new friends and earning extra money while doing so. As a Sandcastle employee, you can be the smiling face that greets incoming guests, a cook that makes things happen in the kitchen or a ride operator that keeps people entertained and safe.

Sandcastle Perks & Benefits:

• Flexible schedule

• Ability to cross-train and learn unique skills across various departments

• Free admission to Sandcastle and all Palace Entertainment parks on your days off

• Invited to exclusive employee events throughout the season

We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Sandcastle. Apply today!

Do not miss the chance to spark your career now!