Sanctuary Ambassador/Tour Guide - Kanab, Utah

Best Friends Animal Society Kanab , UT 84741

Posted 6 days ago

Best Friends recently received a 2022 Top Workplaces USA award from Energage. Visit the Best Friends Animal Society page on the Energage Top Workplaces award winners' site here to learn more. Not only do we take pride in cultivating a welcoming and supportive community and culture for our employees, but we also offer competitive benefits that make it easy to see why we were granted such an awesome award! Take a look for yourself! We offer competitive pay, medical, dental, vision, basic and supplemental life insurance, short and long-term disability, dependent care reimbursement, pet sitting reimbursement when traveling for work, flexible spending account, health savings account, generous paid time off, paid holidays, auto insurance discount, and legal and identity theft coverage.  For added well-being support, we offer Pawternity Leave for employees to have time to care for their personal pets, mental health support, and an employee assistance program. We also offer a generous 401k savings plan. Do you want to love where you work? Look no further and apply online today!

Location: Kanab, Utah

Hiring Range: This position will start at $17.50 to $18.00 hourly.

Hours: 8 am - 5 pm.

Position Summary: Best Friends Animal Sanctuary has approximately 25,000 - 30,000 annual visitors, all coming through the Welcome Center as their first stop to enter the world of Best Friends Animal Sanctuary. The Sanctuary Ambassador is the first point of contact and they play an integral role in welcoming our visitors and discussing with them the options at hand for a glimpse into our life-saving work. The Sanctuary Ambassador is informed and up to date on all Sanctuary happenings, Best Friends' mission, and any new developments on the horizon. The Sanctuary Ambassador is responsible for providing our visitors with a quality experience through informative and engaging tours of the Sanctuary at the highest level, which are meant to be informative, interactive, and entertaining. The Ambassador understands without a doubt the link between our culture and mission and the important role it plays in helping inspire and influence our visitors to join us in our life-saving work to Save Them All.

Essential Duties / Responsibilities:

  • Greet all Best Friends visitors in a warm and inviting manner, both in the Welcome Center and across the Sanctuary.

  • Conduct scripted tours of the Sanctuary as well as specialized mini-tours and/or talks pertaining to Best Friends and our surroundings.

  • Invite and encourage all visitors to become members and donors of Best Friends Animal Society.

  • Engage visitors in the Welcome Center reception area and provide accurate information and direction as it pertains to their requests.

  • Manage all duties associated with the reception at the Welcome Center, including but not limited to, answering phone calls, scheduling tours, checking in overnight guests, handling relinquishment of animals, receiving donations, providing assistance with Welcome Center technology, and contacting and coordinating with other departments across the Sanctuary.

  • Participate in local and regional events to increase visitation to the Sanctuary, as requested.

  • Provide transportation services for special events at the Sanctuary, such as the annual blessing, all staff week, Discovery Weekend, and pre-or post-conference Sanctuary visits.

  • Complete daily Welcome Center operational duties and other assigned tasks as requested, including animal care and adoptions.

  • Contribute to the achievement of departmental goals.

  • Cross-training and provide coverage in other Welcome Center departments, as needed.

  • Attend training and meetings as requested.

  • Other duties as assigned.

Skills and Experience:

  • Genuine passion for the mission of Best Friends Animal Society.

  • Act as an Ambassador for Best Friends, including professionally advocate Best Friends' position on issues.

  • Ability to retain and relay large amounts of information.

  • Strong interpersonal skills, positive attitude, a team player, personable, professional, and able to get along with people from different backgrounds.

  • Bilingual or multi-lingual skills preferred but not required.

  • Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands; with accurate, appropriate, clear, and concise written and verbal communication skills; and strong listening skills.

  • Resourceful, get-it-done attitude; ability to adapt to new processes; detail-oriented, problem-solving, seeking answers independently and enthusiastically; the flexibility to persist until department goals are achieved.

  • Self-motivated to keep informed of facts about Best Friends news, events, and informational material to accurately relay them to visitors.

  • Proficient computer skills are a must. Microsoft Office, Outlook, and Google Docs are preferred.

  • Must have a valid driver's license for at least three (3) years and a clean driving record for the past five (5) years.

  • Ability to drive a 14-passenger van safely through varied weather and road conditions.

Physical Requirements:

  • Ability to stand for extended periods of time.

  • Repetitive bending, twisting and stepping into and out of the passenger van.

  • Ability to work in close proximity to coworkers behind the reception desk.

  • Ability to see clearly, read road signs and safely view changes in terrain.

  • Must be able to spend extended periods of time in close contact with all types of animals in all weather conditions.

  • Lifting up to 50 lbs.

  • Daily hours and days of the week may vary according to the needs of the department schedule; position includes weekends, and holiday work.

Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove

Sanctuary Ambassador/Tour Guide - Kanab, Utah

Best Friends Animal Society