You're an expert facilitator: you open doors, foster communication and bridge the gap.
Connecting people with the information they need is your forte. You're a unifier by nature and you're at your best when setting others up for success. Your ability to clear the way, extrapolate intricate details, attend to complex situations and serve as a trusted go-between make you a perfect fit for a Field Reimbursement Manager role at Syneos Health.
Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies - INC Research and inVentiv Health - we bring together more than 23,000 clinical and commercial minds to create better, smarter, faster ways to get biopharmaceutical therapies to patients. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment where you'll be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. Grow your career with a global company committed to shortening the distance from lab to life.
Syneos Health has launched more than 120 sales teams in the last 5 years across all major Therapeutic Areas - more than the top 25 pharma companies combined. We offer you more than just one job. The diversification and breadth of Syneos Health creates a multitude of career paths and employment opportunities. Our client roster consists of more than 550 organizations including all 50 of the largest global biopharmaceutical companies.
Reimbursement managers manage daily activities that support appropriate patient Reimbursement to products in the provider offices and work as a liaison to other patient assistance and Reimbursement support services. Activities include, but are not limited to:
Provide live one-on-one support to address questions about coverage requirements
Offer assistance from prescriber decision through to access, supporting the entire Reimbursement journey through payer prior authorization to appeals/denials requirements procedures and forms
Reviewing patient-specific information in cases where the site has specifically requested the assistance and patient health information is available in resolving any issues or coverage challenges
Reviewing patient insurance benefit options, in cases where patient health information is available as a result of patient SRF
Coordinating with other patient support service program representatives and with the field sales force, if necessary
Educating physician office staff on the use of the patient assistance programs and call center support services, including web based provider programs
Provide information on relevant Reimbursement topics related to the product
Serve as payer expert for defined geography and able to communicate changes to key stakeholders in a timely manner
Along with a results-oriented mindset, keen attention to detail and an encouraging manner, the ideal candidate has:
Bachelor's degree required
Minimum three years' experience in public or private third party Reimbursement arena or pharmaceutical industry in managed care, clinical support, or sales.
Experience with specialty products acquired through Specialty Pharmacy networks
Experience with coding, billing and in office support programs
Specialty pharmacy experience required (ability to teach an office the entire process from script to injection)
Establishing relationships within a practice by working closely with them to help remove Reimbursement barriers to specialty products for their patients
Ability to operate as a "team player" in collaborating with multiple sales representatives, sales leadership, and internal colleagues to reach common goals
Knowledge of Centers of Medicare & Medicaid Services (CMS) policies and processes with expertise in Medicare Part D (Pharmacy Benefit design and coverage policy) a plus
Knowledge of Managed Care, Government, and Federal payer sectors, as well as Integrated Delivery Network/Integrated Health Systems a plus
Ability to travel and cover large multistate geography territories, at least 50% travel required, based on geography and territory / targeting make up
Excellent presentation skills
Advanced knowledge of medical insurance terminology
Strong teamwork abilities
Project management skills
Ability to work independently
Ability to manage expenses within allocated budgets
Good driving record
Ability to schedule individual work related travel (air, hotel, rental car as needed)
Above average computer skills: PowerPoint, Excel, Word, CRM (Salesforce.com)
Understanding of patient privacy laws including HIPAA and similar state laws
Strong business acumen
Ability to travel and possess a valid driver's license to drive to assigned healthcare accounts, unless otherwise specified
Full Syneos Health benefits which include:
Competitive compensation and bonuses
Generous paid time off and company paid holidays
Comprehensive medical, dental and vision package
Dedicated training and support
Referral bonuses and other personalized quality of life conveniences
Make your work matter everywhere. Be a driving force in the evolution of healthcare sales.
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled)
Position Type/Category Sales-Field
Minimum Education Level Bachelor's Degree
Employment/Job Type Full Time
Employment Type Syneos Health position
Syneos Health, Inc