Samples Analyst Manager

Job Title

Samples Analyst Manager

Position Overview

Shaw Industries is looking for a Samples Analyst Manager that will provide strategic and tactical leadership for the Sample Analyst team. This position will lead the team's performance efforts specific to the goals in safety, quality, and productivity while meeting or exceeding established shipping timelines. The ideal candidate will require a combination of technical and supply chain expertise. It will be extremely important to develop and maintain strategic relationships with Samples Merchandising, Planning, and Distribution along with other internal partners within Channel, Sales, and Financial Services to be successful. This position will be based in Dalton, GA with a hybrid working schedule.

Shaw Industries Group, Inc. is a wholly owned subsidiary of Berkshire Hathaway, and is a global leader in delivering carpet, hardwood, tile & stone, laminate, synthetic turf, and other specialty products to residential and commercial markets worldwide. We are committed to creating a better future for our customers, our people, our company, and our communities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Leads team members utilizing PX (Performance Experience) and drives AX (Associate Experience) within the department.

• Foster an environment of collaboration, while coaching and developing direct and indirect reports.

• Oversee the design and creating of sample packages, ensuring that they accurately represent the samples being produced.

• Develop a comprehensive strategy for creating and distributing sample packages in alignment with channel and sales objectives.

• Oversee the review of sample customer orders and ensure accuracy, completeness, and timeliness of inventory assignments to meet or exceed projected shipping timelines.

• Track, measure, and effectively communicate throughout the order and shipping process for new product launches, gathering feedback and insights to drive continuous improvement.

• Collaborate with Merchandising Managers, Customer Service, Logistics, Sample Vendors, and Sample Distribution teams to address customer requests for order modifications.

• Partner with Sample Invoicing team to promptly address order modifications necessary complete the invoicing process.

• Prepare and present sample inventory reports as needed.

• Partner with Samples data analytics team to establish and support all KPI's within the department.

• Lead business testing for any new system enhancements and train associates through the implementation process.

• Develop new and innovative enhancements to existing systems to improve confidence and efficiency in the overall process.

• Assist in budget planning by providing input on resource requirements and equipment needs.

• Support Change Management efforts by identifying potential challenges and assisting in the development of training material and communication plans.

• Create and maintain SMS procedures for the department.

• Maintain a high standard of professional knowledge, ethics and practices when dealing with

customers, suppliers, peers, and other key stakeholders of the company.

SKILLS AND EXPERIENCE

• Customer focused

• Motivational fit within the team

• Problem-solving and decision-making skills

• Ability to plan, organize and execute strategically

• Flexibility to adapt to a fast-paced, evolving environment

• Strong attention to detail and a commitment to data accuracy

• Effective communication skills - both verbal and written

• Ability to manage and perform multiple critical tasks simultaneously

POSITION REQUIREMENTS

• 4-year college degree OR 5+ years' experience in Supply Chain or Samples Required

• 2+ Years successfully managing / leading a team Preferred

• Knowledge of Supply Chain processes Recommended

Hybrid Worker Requirements:

• It will be the responsibility of the Analyst Manager to provide a Reliable High-Speed Internet Connection to access Shaw Systems while working from home. Minimum Speed 10mbps/Download; 3mbps/Upload without data limits or restrictions.

• Analyst Managers should have a defined workspace to conduct business with office furniture that meets ergonomic needs and a professional atmosphere.

• Analyst Managers are expected to be available to work during times of inclement weather and emergencies, be open to mandatory overtime, and schedule changes.

• Analyst Managers will need to manage their schedule accordingly when required to participate in on-site meetings.

REQUIRED COMPETENCIES

• Coach and Support

• Plan & Organize

• Drive Results

• Demonstrate Customer Orientation

• Influence Others

Shaw benefits include:

• Medical, dental, vision insurance and Pet insurance

• Life insurance and disability coverage

• Tuition reimbursement

• Employee assistance program

• Health savings account

• Paid Time Off

• Parental Leave

• 401K and Retirement Plans

• Product discounts for employees

• Gym membership discounts

• Adoption assistance

• Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)

• And much more.

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.