Bureau Veritas Buffalo , NY 14202
Posted 4 days ago
Entity: Consumer Products Services Division (CPSD)
Department: Operations
Location: Buffalo, New York
Reports to: Sample Control Supervisor
Ø Position Summary
This position handles the movement, management and administration of all shipping related activities.
Ø Objective
To conduct accurate and timely acceptance, sorting, prioritization, interpretation, and distribution of incoming samples, company supplies, and information. This position is accountable for the suitable handling and processing of the entire inventory within the department. Working with other members of the team and maintaining seamless functions in the department are also amongst some of the core essentials of the profile of this position.
Ø Major Roles & Responsibilities
Ensure proper receipt of all incoming packages into the Sample Control Department
Open, segregate and prioritize all incoming samples, supplies, packages and information
Ensure appropriate distribution of samples, supplies, packages and accompanying information
Convey pertinent information to appropriate BV personnel
Assist with the coordination of the sample storage areas for all departments, to include organization, transportation and general disposition of tested and history samples, as applicable
Assist with the destruction and disposal of samples in accordance with applicable Standard Operating Procedures
Adhere to the requirements of the BV-CPS Quality System and assist with the implementation and maintenance of the department quality system
Provide feedback to department supervisor regarding departmental systems, processes and recommendations for improvements
Maintain the work area in accordance with applicable Safety, Security and General Housekeeping requirements
Provide guidance in the coordination of sample storage areas for all departments, to include organization, transportation and general disposition of tested and history samples, as applicable
Proper identification of samples/control through inventory in accordance with Sample Control Standard Operating procedures
Maintain procedures directly or indirectly pertinent to department
Other duties as assigned by Supervisor/Manager
Additional Responsibilities:
Ensure samples are photographed upon receipt in accordance with the Sample Control Standard Operating procedures
Maintain accountability of "On Hold" samples, both on and off site
Enter information accurately and timely into the BVLab system
Order and maintain shipping supplies, as required
Provide follow-up of missing packages (with outside courier services), as applicable
Prepare and initiate proper delivery of packages via outside courier services, as applicable
Ø Key Performance Indicators & Metrics (Criteria for Performance Evaluation)
KPI's for this role will be determined as part of the annual PMP process, but could include:
Zero missing samples
On time "day zero" deliveries to lab
Process time reductions in sample movement
Additional KPI's:
Attaining an average of 100% efficiency in the Sample Control Login process
Improve login cycle time average through the Kaizen/Continuous improvement initiative
Reduce inter-department errors through measured Quality initiatives
Ø Knowledge, Skills, Abilities
Strong organizational and time management skills
Strong communication - written, verbal and interpersonal skills
Ability to prioritize individual workload to meet deadlines.
Ability to adapt to fast changing priorities
Knowledge of general office equipment
Proficient in MS Office and Outlook
Strong attention to detail
Highly dependable
Ability to work in a support role within a team
Ability to work independently
Problem solving skills
Process improvement skills
Conduct all duties and responsibilities in accordance with applicable OSHA requirements
Must be able to lift up to 40 pounds
Ø Experience and Educational Background Required for the Job
Sample Control Coordinator I:
Bureau Veritas