Salon Manager-New Store-Holly Park

Ulta Salon, Cosmetics & Fragrance, Inc. Raleigh , NC 27611

Posted 2 months ago

Responsible for meeting or exceeding salon service and pro-hair sales budget through staff recruiting and productivity development; salon service promotions; and salon service demonstrations. Responsible for creating an environment that maintains and exceeds standards of excellence in Guest Service, client retention skills, staff technical proficiency, and professional hair care recommendations. Primary contact for all salon personnel.

Use your skills, experience & talents to be part of something BEAUTIFUL! As a Salon Manager you will perform the following essential functions

  • Meets or exceeds salon financial metrics including; service revenue, average ticket, guest count, guest retention, rebooking, skin treatments, pro hair retail revenue, retention/turnover and contribution goals

  • Demonstrates business acumen, with an understanding of key business drivers and can identify opportunities for growth with in own location especially payroll management, staffing for growth, average ticket and rebooking.

  • Responsible for performing hair services on guests. Time behind the chair based on business need.

  • Demonstrates high standards for customer service and salon image standards, internal candidates would exemplify ULTA standards and consistently deliver ULTA Experience service model.

  • Responsible for the management of all salon personnel including (but not limited to) recruitment, training, product knowledge and skills development, loss prevention knowledge, performance management, safety, recognition, and legal compliance.

  • Leads through growing people and their productivity, has clear vision of individual team member and/or personal goals. Has demonstrated coaching and mentoring skills and can verbalize the steps taken to achieve those goals. Internally, has participated in Salon Professional Development meetings; can identify when coaching vs. mentoring is needed and has personally achieved a level jump. Can articulate the behaviors that moved them through the level jump. This would be demonstrated by increased associate productivity, clear measurable goals, monthly SPDMs and annual performance appraisals.

  • Analyzes on a weekly/monthly basis the salon sales, expenses and trends, utilizing ShortCuts System reports, with the General Manager/District Manager to determine ongoing standards for weekly revenue goals, staff productivity goals, average ticket goals, and customer retention goals.

  • Responsible for taking business goals and developing a quarterly plan of action, with clear steps and measurements and consistently execute to deliver expected results.

  • Responsible for identifying the skill development needed for each salon professional and determining the right resource, including themselves, to develop the skill.

  • Place and check in supply orders timely and within budget; while ensuring not to run out of needed supplies to services guests.

  • Conducts verbal and technical interviews, talent selection per ULTA guidelines.

  • Ensures all internal/external technical product training classes are attended.

  • LI-LN1


Experience we are looking for

  • Cosmetology school graduate, 5 yrs. relevant work experience or equivalent combination of education and relevant work experience.

  • Cosmetology license, as required by state law.

  • 2 yrs. salon management experience, (management license, as required by state law).

  • Demonstrates advanced competency in salon sales, products and service.

  • Demonstrated knowledge of State board of Cosmetologists' regulations and hiring requirements.

  • Exceptional written and oral communication skills.

  • Ability to work in a fast-paced environment.

  • Ability to build a strong and productive team environment.


  • On a regular basis, requires the ability to walk.

  • On a regular basis, requires the ability to reach with hands and arms.

  • On a regular basis, requires the ability to stand for a minimum of 4 hours.

  • On a regular basis, requires the ability to lift and/or move 50 lbs.

  • On an occasional basis, requires the ability to climb a ladder and balance.

  • On a frequent basis, requires the ability to stoop, kneel and crouch.

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Financial Care CounselorDrah Holly Springs

Duke University

Posted 2 weeks ago

VIEW JOBS 1/10/2019 12:00:00 AM 2019-04-10T00:00 Occupational Summary * Accurately complete patient accounts based on departmental protocol,policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions. * Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services. * Arrange payment options with the patients and screens patients for government funding sources. Work Performed * Analyze insurance coverage and benefits for service to ensure timely reimbursement. * Obtain all Prior Authorization Certification and/or authorizations as appropriate. * Facilitate payment sources for uninsured patients. * Determine if patient's condition is the result of an accident and perform complete research to determine the appropriate source of liability/payment. * Admit, register and pre-register patients with accurate patient demographic and financial data. * Resolve insurance claim rejections/denials and remedy expediently.Calculate and collect cash payments appropriately for all patients. * Reconcile daily cash deposit. * Evaluate diagnoses to ensure compliance with the Local Medicare Review Policy. * Perform those duties necessary to ensure all accounts are processed accurately and efficiently. * Compile departmental statistics for budgetary and reporting purposes. * Explain bills according to PRMO credit and collection policies. * Implement appropriate collection actions and assist financially responsible persons in arranging payment. * Make referral for financial counseling. * Determine necessity of third party sponsorship and process patients in accordance with policy and procedure. * Examine insurance policies and other third party sponsorship materials for sources of payment. * Inform attending physician of patient financial hardship. * Complete the managed care waiver form for patients considered out of network and receiving services at a reduced benefit level. * Update the billing system to reflect the insurance status of the patient. * Refer patients to the Manufacturer Drug program as needed for medications. * Greet and provides assistance to visitors and patients. * Explain policies and procedures, and resolves problems. * Gathers necessary documentation to support proper handling of inquiries and complaints. * Assist with departmental coverage as requested. * Obtain authorizations based on insurance plan contracts and guidelines. * Document billing system according to policy and procedure. * Enter and update referrals as required. * Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage and payment. Knowledge Skills and Abilities * Excellent communication skills, oral and written. * Ability to analyze data, perform multiple tasks and work independently. * Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers and supervisors. * Must be able to understand and comply with policies and procedures. Level Characteristics * Position responsible for high production generated accurately in accordance with established business processes or regulation. * Requires working knowledge of compliance principles. * Job allows the opportunity to work independently. Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Education Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some post secondary education preferred. Additional training or working knowledge of related business. Experience Two years experience working in hospital service access, clinical service access, physician office or billing and collections. Or, an Associate's degree in a healthcare related field and one year of experience working with the public. Or, a Bachelor's degree and one yearof experience working with the public. Degrees, Licensures, Certifications None required Duke University Raleigh NC

Salon Manager-New Store-Holly Park

Ulta Salon, Cosmetics & Fragrance, Inc.