Salesforce System Administrator

Candidate must be able to work in the office located in Birmingham, MI

The Salesforce System Administrator is a proactive individual that will help us develop and continually improve our salesforce platform. They will assist in implementation of the program along with helping design and drive best practice solutions. The position will support development, continuous improvement, problem solving, and training along with getting to know our business operations. The Salesforce System Administrator must be available to work in office in Birmingham, MI.

Job Duties & Responsilbilites

• Support, advise, collaborate and provide input in the design and configuration of Salesforce product

related to the business needs and goals

• Manage all aspects of user and license management including setup and deactivation, access,

profiles, permissions, and groups.

• Facilitate a ticket system and resolve all ticket inquiries promptly

• Lead configuration changes related to: flow, fields, page layouts, record types, settings, reports and

dashboards that supports business needs

• Collaborate with cross-functional teams to integrate Salesforce with other systems.

• Ensure data accuracy and integrity through proficient data management practices, including data

imports, cleansing, and maintenance

• Analyze reports and data to provide recommendations

• Ensure proper API setup and success

• Develop and facilitate end user training

• All other related duties as assigned