Salesforce Software Developer

Gemological Institute Of America Inc. Carlsbad , CA 92008

Posted 2 weeks ago


Under the direction of the Senior Manager, CRM Systems, the Software Developer will support the development of GIA's Salesforce platform as part of our growing CRM team. You will be expected to develop new functionality through code and configuration to enhance our business, consulting with internal stakeholders to determine proper design and architecture to most effectively meet the business needs. This is a fantastic opportunity for a motivated individual to expand their scope and have significant business impact within the organization.


  • Develop new functionality via code (APEX) and configuration (objects, processes, workflows, etc.) to support business initiatives.

  • Understand, troubleshoot and maintain existing code and processes.

  • Design dashboards and reports based on user requirements, requests.

  • Define business requirements and establish current vs. future process mapping.

  • Formulate timelines, test scenarios, and project plans for system upgrades and new implementation efforts.

  • Identify and develop integrations to/from subsystems and service providers.

  • Understand user requirements, develop system documentation and optimize workflow processes.

  • Facilitate end user support.

  • Administer and regulate provision of user and role-based security in accordance with the internal control framework.

  • Liaise with global stakeholders and appropriate leadership to adopt new functionality as needed.

  • Create and maintain constructive relationships with stakeholders and regularly solicit feedback to ensure ongoing service satisfaction.

  • Participate in appropriate meetings with key stakeholders (e.g., Customer Service, Business Development, Marketing, etc.) to engender partnership support.

  • Other duties as assigned.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

  • Proficiency in APEX, Lightning Components, and Salesforce administration.

  • Experience with Salesforce Communities and Service Console.

  • Understanding and passion for agile development methodologies.

  • Comprehension and proficiency of software design, configuration, and testing.

  • Sound judgment, effective problem-solving technique, creativity, and flexibility; awareness to anticipate change and seamlessly adapt.

  • Excellent oral and written communication; ability to liaise with colleagues of diverse cultural and educational backgrounds.

  • Capacity to administer multiple, competing demands and work cooperatively with others.

  • Strong computer skills utilizing software such as Microsoft Office Suite, e.g., MS Word, Excel, PowerPoint; and e-mail.

  • Ability to display supportive behavior and communicate positively regarding department goals and objectives.

  • Ability to deal effectively with a variety of personalities to establish and maintain effective working relationships.


  • Bachelor's Degree in computer science or closely related field.
  • 3+ years of experience developing on the Salesforce platform.

Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Salesforce Consultant

FMT Consultants, Llc.

Posted 7 days ago

VIEW JOBS 4/12/2019 12:00:00 AM 2019-07-11T00:00 Location: Southern California, Remote Travel: 10% Description: The Senior Consultant will be responsible for successfully implementing and managing integration with other systems. In this capacity he/she will be an expert in Salesforce application functionality, technology, implementation, project management, and software development methodology. Responsibilities: * Lead multiple concurrent consulting engagements and manage customer relationships with both business and technical client resources * Map functional requirements to Salesforce features and functionality * Perform detailed analysis of client business requirements * Determine best practices on solution positioning and delivery * Write proposals and standard project management documents * Create implementation project plans * Perform system configuration on platform * Prepare and deliver End User training * Complete data migration using basic migration tools * Manage technical team(s) in integration or custom development Skills/Experience Preferred: * B.S. in Business, Computer Science, Software Engineering, MIS or equivalent work experience. * Pardot & Marketing Cloud experience * 5 or more years of experience managing external client projects in a consulting role * Experience managing teams of delivery consultants ideal, but not required * Ability to translate business objectives and strategy to technical requirements * Strong experience with CRM solutions, ideally with functional certifications. * Intellectual curiosity combined with outstanding analytical skills * Client focused attitude a customer advocate * Proven ability to design and optimize business processes and to integrate business processes across disparate systems * A basic understanding of data structures, SQL and enterprise application integration * Excellent analysis skills and the ability to develop processes and methodologies * Proactive with business solution recommendations * Excellent presentation, communication, and training skills * Team player with strong communication and interpersonal skills * Detail oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Company Competencies * Collaboration : We are one team. * Innovation : We make the complex simple. * Integrity : We do what we say. * Passion : We love what we do. * Service Excellence : Every client is satisfied. FMT Consultants, Llc. Carlsbad CA

Salesforce Software Developer

Gemological Institute Of America Inc.