Salesforce Sales Cloud Product Owner/Solution Architect
Parsons provides complex, solution-oriented services for the defense, intelligence, security, and smart cities markets. Our purpose is to Deliver a Better World. We do this with digitally-enabled defense, security and infrastructure solutions. These solutions respond to opportunities created by disruptive technology, expanding global population, urbanization, aging infrastructure and security challenges.
As a member of the IT team, the Solution Architect/Product Owner will the lead the Sales Cloud Product Team responsible for building business capabilities on Salesforce CRM Platform from initial concept to successful delivery & adoption. You will be responsible for creating roadmaps, process flows, functional requirement specifications and user stories to support the design and development of CRM solutions. The ideal candidate has a keen understanding of how-to best leverage Saleforce.com product capabilities to meet business goals and objectives.
KEY JOB FUNCTIONS
Establishes product vision and strategy for Salesforce Sales Cloud. This includes product vision, benefits, capabilities, value metrics, competitive landscape and current state landscape.
Leads product team and facilitates continuous stakeholder engagement for the product team to understand needs, define epics and features, and gain feedback on design and working software.
Partners with the Business and Enterprise Architecture Design to ensure alignment while executing the product roadmap.
Ability to create customized pages, lighting components, reports and features for end customers.
Create/update Workflows, Process Builder, Triggers, Formulas, Reports and Dashboards, Data loader
Drives discovery of product capabilities and works with key stakeholders to define product roadmap, high level prioritization and product value metrics.
Provides guidance as it related to Salesforce best practices and ensure long term success of solutions.
Responsible for full system development life cycle from requirements gathering through implementation of various functional architecture solutions.
Partner with core Salesforce Administration and development teams.
Continually educates product team members on business process and customer value of product capabilities.
Communicates product vision, capabilities and value to various audiences.
Makes product prioritization decisions. Leads discovery efforts for capabilities, engaging external and internal stakeholders and product teams. Owns product backlog.
Bachelor's Degree or equivalent
Certified Sales Cloud Consultant
Certified Salesforce Administrator
Certified Salesforce Developer
4 years Salesforce/Sales Cloud experience
Must be a US person
SPECIALIZED KNOWLEDGE & SKILLS
Must have experience implementing and maintaining Salesforce in a CRM capacity. Experience in integration and solution with Pardot, Einstein Analytics and Contract systems is a plus.
Experience managing a team and working in an Agile environment with focus on Scrum and Kanban methodologies
Validate solution components and provide solution walkthrough with various project team members and stake holders.
Create, manage and present an actionable blueprint that aligns the business needs to Salesforce Cloud Solution
In-depth knowledge of key processes in CRM solutions (e.g. Lead to Order)
Process modelling tools and best practices, Data modelling in Salesforce.
Creative problem-solving ability and a consistent consultancy mindset while working on the Salesforce Application transformation
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
Experience conducting stakeholder interviews and facilitating stakeholder workshops.
Ability to work in fast-paced environment with tight deadlines, with minimal supervision.
Demonstrated experience designing and deploying custom developed solutions on the Salesforce platform.
Parsons Commercial Technology Group Inc.