Salesforce Quality Automation Engineer

As a member of the Salesforce Operations Team, you will use agile methodologies to plan, coordinate, and lead customer engagements that result in automated tests and input to product teams. As a critical thinker with a natural curiosity to learn our customers' business, you will use your skills to extract user scenarios from conversations and data and then translate your findings into automatable test plans which either you or a member of the team will automate.

Our ideal candidate should have a strong quality mindset and will ensure our customers receive high quality deliverables. You will be responsible for constantly finding opportunities to share information and collaborate with others for the benefit of our customers, partners, and each other. From Sales Cloud to Service Cloud from IoT to Analytics. We have many opportunities available across various applications and platforms.

• This position will be hybrid (M, T, TH) in the Lehi, UT office

• Reports to: Salesforce Test Manager

What You Will Own (Responsibilities)

• Work on Assigned Jira stories along with with senior developers, PM, and UX to ensure their features are delivered to meet business and quality requirements

• Reporting bugs and reduce defect slippage to a large extent

• Troubleshoot production issue

• Participate in a Test Design Review Board for integration test plans within and across clouds with focus on functional, business, complex scenarios, high impact projects, usability, and accessibility

• Work independently as sole QA for new internal salesforce projects when required

• Design and deliver Automation as and when required using Provar Tool along with Selenium to implement customization in test suite

• Provides oversight through code and design reviews for features delivered by other developers within their scrum team.

• Master clouds requirements (e.g. underlying techstack, business usage, implementation)

• Create end-to-end, cross cloud-impacting, integration automation (API and UI) with complex orgs

• Interface with customers to understand real life usage, build test cases

• Execute Testing with complex org setup, varied data shapes

• Organize and drive cross product testing

• Advocate for customer enhancements

• Monitor product and/or feature-level quality health metrics (testability, test health, test coverage, etc)

• Master the Salesforce development process, culture and code base, in order to improve it.

• You are providing leadership and coaching to others on your scrum teams, as well as providing mentoring to others who may be on other scrum teams.

What You Will Need to Accomplish the Job (minimum qualifications- education, experience, certifications, skills)

• Bachelor's degree (or its foreign degree equivalent) in Computer Science or Information Technology.

• Good & Detailed functional knowledge of Salesforce with hands on experience is a must

• A minimum of 7 years of Quality Assurance/engineering, usability, or business analysis experience

• Ability to analyze business requirements, functional specification documents and use cases; expert in creating Test Plans, Test Cases, Test Strategy Requirements

• Ability to work independently and as part of a team, organize tasks efficiently, and perform QA testing function accurately

• Highly proficient in Java

• Experience with automation (UI and Backend)

• Grasp of Object Oriented Programming

• Familiar with industry quality & usability practices

• Proficient in writing functional automation (UI/API)

What Will Make Us Love You (preferred qualifications- including personality traits)

• Good Knowledge of CPQ Process in Salesforce

• Salesforce Administration Certificate ADM-201

• Self-motivator, who can work independently, able to learn quickly, meets deadlines and demonstrates problem-solving skills.

• Effectively communicate technical information in a clear and concise manner and ability to coordinate cross-team efforts

• Experience with agile development methodology

• Experience with Test development tools like Provar (Salesforce Automation Tool), Selenium and Eclipse IDE

• Hands on experience with GitHub

• Good grasp of relational databases and SQL