Appirio, a Wipro Company helps customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and unmatched cloud experience. We create actionable strategies that deliver results quickly, and help organizations adapt to a new experience-driven era. We do this by harnessing the power of one of the world's largest crowdsourcing communities and thousands of pre-built solution accelerators. Appirio is a trusted partner to some of the world's largest brands, including YP, Cardinal Health, Coca-Cola, eBay, Facebook, Home Depot, Sony PlayStation, Moen, and IBM.
Brief Summary of Role:
Salesforce Project Managers will manage one or more projects for our customers providing day-to-day leadership to analyze their requirements, develop designs, and implement cloud-based solutions based on Salesforce and Force.com platform.
Be enthusiastic, professional, and confident while maintaining a focus on customer success
Monitors and manages project financials, scope, and schedule to ensure project stays on track for assigned client projects. Drives implementations of high-quality cloud solutions.
Acts as primary day-to-day point of contact for the client and the operational aspects of the project. Objective focused on building strong customer relationships.
Facilitates or co-leads with customer project manager regular status meetings with project team, sponsors, and all stakeholders.
Adheres to the Appirio Way Methodology and possesses the ability to assess risks in process, people, or technology and adjusts project plans to address accordingly.
Assists consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions. Reviews deliverables prepared by the team before sharing with the client.
Provides mentoring, guidance and general care and feeding to project team members, including offshore team members.
Achieves published company utilization targets.
Education and Required Experience (Requirements):
B.S. degree in Computer Science, Software Engineering, MIS or equivalent, or equivalent years of professional experience in a relevant field
Brings 5+ years project management experience with packaged software or custom development implementations
Experience with other CRM software (Siebel, Clarify, Vantive, Peoplesoft, NetSuite, RightNow, etc.)
Experience in professional services/consulting organization
Experience in Agile approaches to project management
Strong presentation and communication skills
Proven ability to manage budgets for projects greater than $500K
Located and able to work in the U.S. from a home office and able to travel up to 40-60%
For Technical Project Manager roles:
Experience with salesforce.com serving as project manager or scrum leader
Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications
Estimation/sizing, SOW/Change Order contracting experience preferred
Experience working with global development teams preferred
Not eligible for visa sponsorship
We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.