Salesforce Project Manager

Appirio Atlanta , GA 30301

Posted 2 months ago

About Us

Appirio, a Wipro Company helps customers create next-generation Worker and Customer Experiences using the latest cloud technologies. Our free-thinking consultants deliver unmatched customer value by creating actionable strategies, delivering results quickly, and helping organizations adapt to a new experience-driven era. We do this by harnessing the power of one of the world's largest crowdsourcing communities and thousands of pre-built solution accelerators. Appirio is a trusted partner to some of the world's largest brands, including YP, Cardinal Health, Coca-Cola, eBay, Facebook, Home Depot, Sony PlayStation, Moen, and IBM..

Brief Summary of Role

Project Managers will manage one or more projects for our customers providing day-to-day leadership to analyze their requirements, develop designs, and implement cloud-based solutions based on Salesforce and Force.com platform.

Responsibilities

  • Be enthusiastic, professional, and confident while maintaining a focus on customer success

  • Monitors and manages project financials, scope, and schedule to ensure project stays on track for assigned client projects. Drives implementations of high-quality cloud solutions.

  • Acts as primary day-to-day point of contact for the client and the operational aspects of the project. Objective focused on building strong customer relationships.

  • Facilitates or co-leads with customer project manager regular status meetings with project team, sponsors, and all stakeholders.

  • Adheres to the Appirio Way Methodology and possesses the ability to assess risks in process, people, or technology and adjusts project plans to address accordingly.

  • Assists consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions. Reviews deliverables prepared by the team before sharing with the client.

  • Provides mentoring, guidance and general care and feeding to project team members, including offshore team members.

  • Achieves published company utilization targets.

Education and Required Experience (Requirements)

  • B.S. degree in Computer Science, Software Engineering, MIS or equivalent, or equivalent years of professional experience in a relevant field

  • Brings 5+ years project management experience with packaged software or custom development implementations

  • Experience with other CRM software (Siebel, Clarify, Vantive, Peoplesoft, NetSuite, RightNow, etc.)

  • Experience in professional services/consulting organization

  • Experience in Agile approaches to project management

  • Strong presentation and communication skills

  • Proven ability to manage budgets for projects greater than $500K

  • Located and able to work in the U.S. from a home office and able to travel up to 40-60%

  • For Technical Project Manager roles:

  • Experience with salesforce.com serving as project manager or scrum leader

  • Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications

  • Estimation/sizing, SOW/Change Order contracting experience preferred

  • Experience working with global development teams preferred

  • Not eligible for visa sponsorship

We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.


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Salesforce Project Manager

Appirio