Salesforce Platform Developer

Additional Information

• We will not provide visa sponsorship for this position.

• In order to be considered for this role, a resume and cover letter must be submitted with application.

• All formal offers will be made by FAS Human Resources.

Basic Qualifications

• Minimum of five years' post-secondary education or relevant work experience

Position Description

The Salesforce Platform Developer reports to the Director for Software Development and Operation and is responsible for design, hands-on development and maintenance of software solutions built in the Salesforce ecosystem with its out-of-box development platforms such as SFDX and OmniStudio. This role will be a part of Agile development practice team in the SDLC. This role will also work closely with developers and QA engineers in the Platform Solutions team, but also collaborates with IT managers, client stakeholders, and end users from departments across the Division to accomplish the development objectives.

Duties and responsibilities include:

• Develop: Responsible for design, hands-on development and maintenance of end-to-end solutions, including Salesforce CRM lightning experience configuration and customization using best practices and security standards, and leveraging Salesforce development frameworks in OmniStudio, Apex, Lightning Web Components, Experience Builder, Flows, etc. This role understands business requirements / user stories and translates them into technical design & actionable software within Salesforce environment.

• DevOps: Practice the standard SFDX source-driven development approach and CI/CD deployment pipeline driving the primary development workflow with DevOps tools such as Gearset and bitbucket. Code version control and branching management, PR code review and ad-hoc deployments with metadata types are common practices.

• Unit and Regression Testing: Develop unit tests in Apex testing framework to ensure the feature deliveries under the standard code coverage. Collaborate with QA engineers to develop test cases for QA automation testing. Work closely with business clients and the end users to validate that the deliveries meet the requirements.

• Integrate: Integrate with the on-prem and external systems by REST APIs, web hooks and ETL processes. Work closely with the Platform Integration team to identify the API communication, data elements, logic and interface definitions.

• Collaborate: Participate in Agile development practices such as user story development, standup, backlog grooming, sprint planning and retrospective.

• Document: Ongoing documentation throughout the development also forms a major role of the Salesforce Developer. This can be communicated with the Salesforce admin so that they are prepared for any customer interaction/support issues.

• Production Support & Maintenance: Help to monitor, troubleshoot, debug, and resolve software and system issues. Includes performing root cause analysis and data cleanup.