Salesforce Consultant

Catalyst Consulting Group, Inc. Chicago , IL 60606

Posted Yesterday

A fast-growing, notable Chicago-based firm, Catalyst Consulting Group is looking for an experienced Salesforce Consultant to join a fast-paced, mid-stage project to develop and deploy a Salesforce-based application to modernize the 311 Services for the City of Chicago. If you possess knowledge of the Salesforce.com capabilities (both functional and technical) and integration capabilities, we'd love to speak with you!



Responsibilities:

  • Propose, implement, and manage the implementation of Salesforce solutions that meet business requirements
  • Lead client sessions to gather, define, and document business requirements
  • Develop implementation estimates and plans for phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post-production support
  • Document requirements in the form of use cases
  • Demonstrate solution functionality to business stakeholders as needed
  • Design and participate in end-user acceptance testing
  • Present solution options to customer, evaluating the pros and cons of declarative configuration against code and customization
  • Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping
  • Participate in declarative system configuration when necessary
  • Provide technical and functional expertise to project teams
  • Participate in training content development and Administrator and end-user training delivery
  • Requirements

  • CRM experience and proven understanding of a full software development lifecycle.
  • Experience leading requirements gathering sessions and documenting the outcome, including designing process flows and helping define test scripts.
  • Participate in system configuration when necessary.
  • Experience performing impact analysis for potential changes in scope.
  • Ability to administer change management processes within a specified framework.
  • Familiarity with Scrum and JIRA, preferred.
  • Understanding of the Salesforce product suite.
  • Bachelor Degree in Business, Statistics, Analytics or Technology
  • Salesforce Certifications, preferred.
  • Benefits

    • Health Care Plan (Medical, Dental & Vision)
    • 401k
    • Paid Time Off (Vacation, Sick & Holidays)
    • Training & Development
    • Flexible Schedule
    • Free Snacks
    • Discounted Gym Memberships
    • Commuter Transit Benefit Program
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