Job Title :
Salesforce Associate Engineer
Job ID :
Information Technology Group
Boston, MA US
Job Type :
Posted On :
Job Description :
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
You will play a key role in strategic ongoing development and enhancement projects, related to support of the Salesforce.com CRM platform. This role collaborates with functional leaders from various business units to identify, define, and implement changes and enhancements that meet business requirements in a dynamic environment. This position will be part of the broader Shared Service IT Operations team responsible for analyzing, building, integrating, testing and deploying Salesforce.com solutions.
Assist in the development and enhancement of John Hancock's existing Salesforce implementations via both native metadata configuration and custom development using Apex, Visualforce, and other external languages
Use Salesforce functionalities, as well as external tools as appropriate, to implement changes and new features
Work with Business teams to groom stories and consult with product owners on business requirements
Help to design new Salesforce solutions test and bug fix code before deployment.
Maintain lean documentation throughout the development process.
Actively participate in all Agile ceremonies (Sprint Planning, Daily Scrum, Retrospective, Reviews, etc)
Participate in continuous delivery, optimization, monitoring, release management and support the end to end release process.
Evaluate new Salesforce releases and applications, participate in plans for their implementation, and remain current with Salesforce administration best practices
Log and track identified problems through to resolution
Collaborate with system administrators, consultants, other engineers, and analysts to uncover pain points with processes and identify optimization opportunities
Prototype and pilot new tools and features to help deliver faster, with less manual intervention
Promote agile principles and methodology, follow various engineering practices and approaches
You must be comfortable working in a fluid environment supported by a scaled agile development framework. A strong desire for success, a positive demeanor and an ability to communicate and build partnerships with cross-functional groups throughout John Hancock are essential to this job.
Bachelor's Degree in Computer Science, Information Systems, or similar field
1+ years Salesforce Administration, Release Management or Developer experience
2+ years of Enterprise development experience
Exposure to SOAP or REST based web services
Salesforce Certified Administrator, Salesforce Certified Platform Developer credentials
Ability to read and interpret Apex, Visualforce, Java, SQL/SOQL code
Strong understanding of domain-driven design and application design patterns
Copado knowledge & hands-on experience
Mindset to design for processes that are efficient and solutions that are scalable.
Strong written and verbal communication skills
Ability to manage multiple cross-functional projects simultaneously
Exemplary interpersonal and refined relationship-building skills
Strong analytical thinking capabilities and creative problem-solving skills
Ability to understand new information and ideas and evaluate the impact on current processes
Familiarity with Agile methodology / SAFE framework
Strong organizational skills with great attention to detail
Familiarity with agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features
Consulting Experience with Salesforce.com implementations, upgrades, integrations and customizations
Direct experience with related Salesforce platform tools like Fortify, SonarQube, Skuid, Docusign, Spanning, Cast Iron, Informatica
Financial Services Experience
Additional Salesforce certifications
If you are ready to unleash your potential it's time to start your career with Manulife/John Hancock.
Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. At the end of 2016, we had $977 billion (US$728 billion) in assets under management and administration, and in the previous 12 months we made almost $26 billion in payments to our customers.
Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
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