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Salesforce Associate Engineer

Expired Job

Manulife Boston , MA 02298

Posted 2 months ago

Job Title :

Salesforce Associate Engineer

Job ID :

Category :

Information Technology Group

Location :

Boston, MA US

Job Type :

Full Time

Posted On :

Job Description :

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

You will play a key role in strategic ongoing development and enhancement projects, related to support of the CRM platform. This role collaborates with functional leaders from various business units to identify, define, and implement changes and enhancements that meet business requirements in a dynamic environment. This position will be part of the broader Shared Service IT Operations team responsible for analyzing, building, integrating, testing and deploying solutions.


  • Assist in the development and enhancement of John Hancock's existing Salesforce implementations via both native metadata configuration and custom development using Apex, Visualforce, and other external languages

  • Use Salesforce functionalities, as well as external tools as appropriate, to implement changes and new features

  • Work with Business teams to groom stories and consult with product owners on business requirements

  • Help to design new Salesforce solutions test and bug fix code before deployment.

  • Maintain lean documentation throughout the development process.

  • Actively participate in all Agile ceremonies (Sprint Planning, Daily Scrum, Retrospective, Reviews, etc)

  • Participate in continuous delivery, optimization, monitoring, release management and support the end to end release process.

  • Evaluate new Salesforce releases and applications, participate in plans for their implementation, and remain current with Salesforce administration best practices

  • Log and track identified problems through to resolution

  • Collaborate with system administrators, consultants, other engineers, and analysts to uncover pain points with processes and identify optimization opportunities

  • Prototype and pilot new tools and features to help deliver faster, with less manual intervention

  • Promote agile principles and methodology, follow various engineering practices and approaches

Skills/Competencies Required:

You must be comfortable working in a fluid environment supported by a scaled agile development framework. A strong desire for success, a positive demeanor and an ability to communicate and build partnerships with cross-functional groups throughout John Hancock are essential to this job.

  • Bachelor's Degree in Computer Science, Information Systems, or similar field

  • 1+ years Salesforce Administration, Release Management or Developer experience

  • 2+ years of Enterprise development experience

  • Familiarity with multiple programming environments and tools (e.g. JAVA, JavaScript, CSS, JSON, HTM, PL/SQL)

  • Exposure to SOAP or REST based web services

  • Salesforce Certified Administrator, Salesforce Certified Platform Developer credentials

  • Ability to read and interpret Apex, Visualforce, Java, SQL/SOQL code

  • Strong understanding of domain-driven design and application design patterns

  • Copado knowledge & hands-on experience

  • Mindset to design for processes that are efficient and solutions that are scalable.

  • Strong written and verbal communication skills

  • Ability to manage multiple cross-functional projects simultaneously

  • Exemplary interpersonal and refined relationship-building skills

  • Strong analytical thinking capabilities and creative problem-solving skills

  • Ability to understand new information and ideas and evaluate the impact on current processes

  • Familiarity with Agile methodology / SAFE framework

  • Strong organizational skills with great attention to detail

Knowledge Preferred:

  • Familiarity with agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features

  • Consulting Experience with implementations, upgrades, integrations and customizations

  • Direct experience with related Salesforce platform tools like Fortify, SonarQube, Skuid, Docusign, Spanning, Cast Iron, Informatica

  • Financial Services Experience

  • Additional Salesforce certifications

If you are ready to unleash your potential it's time to start your career with Manulife/John Hancock.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. At the end of 2016, we had $977 billion (US$728 billion) in assets under management and administration, and in the previous 12 months we made almost $26 billion in payments to our customers.

Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

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Salesforce Associate Engineer

Expired Job