Salesforce Architect

C&S Wholesale Grocers Brattleboro , VT 05301

Posted 2 weeks ago

Company Overview

C&S Wholesale Grocers, Inc., based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best those with the motivation, pride, and drive to succeed in our fast-paced world.

Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Position Overview

The Salesforce System Architect will be an individual contributor, as well as a leader of others, within a growing, multi-cloud Salesforce support team with an ever growing pipeline of projects. The ideal candidate will have a proven ability to work creatively and analytically in a problem-solving environment. The Architect should be a strong team player, leader, self-starter and positive catalyst.


  • Provide guidance on best practices, technical architecture, cross-cloud solutions, and Salesforce platform education

  • Leads evaluation of platform components to determine conformance with technical standards and appropriate fit with business needs

  • Articulate Salesforce platform capabilities (POCs, demos, training, etc.)

  • Lead key discussions and considerations around change programs from a technical perspective

  • Contribute to large scale Salesforce implementation/enhancement projects through strategic planning, technical expertise and vendor management

  • Responds to escalated issues from admin/dev team and/or requests for system additions/changes and creates thorough plans to address

  • Consults on integration and conversion activities. Recommends redesign or redevelopment. Selects partner technologies to provide long-term compatibility and flexibility.


  • Bachelor's Degree preferred. Salesforce Architect or Consulting Certification(s) preferred

  • Minimum 5 years' experience with platform, specifically with Service and Community Cloud. Marketing and/or Sales Cloud a plus. Minimum 5 years' experience with data analysis, project management and/or system integration support.

  • Strong knowledge of Salesforce API and other integration technologies and processes. Demonstrated knowledge of Telephony, Chat, Mobile, Web, and Social as customer service channels preferred. Proficient in cross-cloud capabilities and constraints of the CRM application coupled with a good understanding around business processes. Experience using Salesforce data tools (Data Loader, Excel Connector, and Salesforce for Outlook). Experience managing offshore teams.

  • Positive interaction with all levels of the organization. Ability to assess risk, cost, schedule, and resource tradeoffs when considering alternate solutions. Must have a high sense of urgency, strong sense of customer focus and the ability to work autonomously.

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