Born out of frustration with the traditional cash register business, ShopKeep was designed by a retailer with a noble aim: to rescue independent business owners from the nightmare of archaic point of sale systems, and replace it with something beautiful, simple and affordable. It turned out that by doing this, we were giving our fellow merchants a fighting chance against the big guys. So we kept doing it.
Today, our mission is simple: Empower independent business owners to dream big and fight smart. We're doing this by disrupting the industry through our cloud-based architecture, amazing customer care and intuitive software that delivers the data small business owners need to run a smarter business.
At ShopKeep, we've been successful because of our awesome team that believes small businesses make up the heart of our communities.
About This Role
You will love this position if you are ready to take on the challenge of administering a Salesforce org of over 150 users. Reporting to the Director of Sales Operations, this role will be focused on launching new products and processes for sales and marketing teams. We're looking for an experienced Salesforce Administrator that is excited and passionate about building easy to use user experiences and collecting great data.
What You Will Do
Manage and build security management, object customizations, process automations, and app installations in our Salesforce instances
Maintain and manage user permissions and access for over 150 users
Create and modify Salesforce automation, primarily using Salesforce declarative tools
Provide QA support for change sets, app updates, and instance updates
Assist with data exports, imports through data loader and deliver reporting and dashboards for leadership
Provide both 1:1 and group training for new processes or interfaces across teams
Research and assist in deployment of new tools and applications that integrate our Salesforce instance
What You Need
3-4 years of experience as a Salesforce Administrator
Experience deploying and leveraging Salesforce Lightning
Ability to collaborate and provide feedback to peers and leadership
Experience with building reporting, formula fields, and change management
Experience delivering Salesforce training in a one-on-one and/or group setting
In depth expertise in creating workflow rules and process builder flows
Experience integrating Salesforce AppExchange tools
Experience with data modeling, custom objects, permissions, SOQL queries is a plus
Salesforce Admin (201) required and Dev (401) certification preferred
Experience with Apex or Visualforce is preferred
We provide the essentials
Medical, Dental, and Vision Insurance
Flexible PTO Policy
...and the fun-damentals:
Stocked Snack Shelf
Still have energy to burn?
ShopKeep is an Equal Opportunity employer.