Salesforce Administrator

Harlem Children's Zone (HCZ) - a world-renowned education and poverty-fighting organization based in New York - seeks an enthusiastic, dedicated, and mission-aligned Salesforce Administrator for the Research and Evaluation Department.

The Salesforce Administrator will bring a passion for the mission of Harlem Children's Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life.

Harlem Children's Zone seeks a Salesforce Administrator to join our Data Science team within the Research and Evaluation Department, reporting to the Director of Data Science. As a crucial team member, you will play a key role in providing day-to-day support, maintenance, and improvement of our enterprise-wide Salesforce instance. The ideal candidate is a forward-thinking individual with a solid technical background and experience in Salesforce administration and project management.

For more information, check out Want to Work at Harlem Children's Zone. Here's 7 Things You Need to Know.

Minimum Requirements

• High School Diploma; Bachelors Degree preferred

• 1-2 years of work experience, preferably in the nonprofit sector, or have completed the Admin Beginner and Intermediate trail on Trailhead

• Salesforce Administrator certification

Who You Are.

• Strong understanding of Salesforce Administration best practices

• Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity

• Experience in Nonprofit Success Pack (NPSP) (strongly preferred), Education Cloud, Marketing Cloud, and Analytics Cloud.

• Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards

• Excellent verbal and written communication skills, including ability to communicate effectively to both technical and non-technical audiences

• Strong data management abilities

• Be an active trailhead learner

What You'll Do

• Serve as primary system administrator for HCZ Salesforce users

• Handle all basic administrative functions including user account maintenance, reports and dashboards, flows and other routine tasks

• Implement and enforce data quality best practices, including data cleaning and deduplication, to ensure accurate and reliable data within the Salesforce platform

• Document key policies, procedures, best practices and use cases specific to the organization

• Coordinate the evaluation, scope and completion of new development requests

• Perform data uploads with data acquired from primary or secondary data sources and maintain data integrity

• Assist in training of power users, and grow the Salesforce skill set across all departments

Schedule

• Monday through Friday (9am - 5pm)
• Hybrid (3 days in the office, 2 days remote)

Benefits

As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping the Evaluation Department thrive. We offer highly competitive salaries, a comprehensive benefits package, and growth opportunities.

Our exceptional full-time benefits include:

• Highly competitive base salaries

• Paid time off

• Employee referral bonus

• Career Advancement

• No-cost health insurance

• Life Insurance

• Short-and long-term disability

• Additional voluntary benefits

• Wellness discounts

• Commuter benefits

• Financial wellness perks

• Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)

We offer competitive salaries and a comprehensive benefits package. The salary range for this position is $70,000 to $75,000. To be considered, interested applicants should submit a cover letter and resume to hczcareers@hcz.org. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone is an EOE.