Salesforce Administrator

Description

ABOUT THE JOB: The Salesforce Administrator provides technical support and answers requests for software and hardware support throughout the company. The position will play a key role in administering the Salesforce CRM platform and supporting its users.

RESPONSIBILITIES:

• Work closely with the staff, technical team members, project managers, business users and IT staff to deliver customer management projects ranging in size from minor enhancements to complex projects.

• Create custom reports and dashboards as needed.

• Develop training materials and provide training and support to users.

• Develop, maintain, troubleshoot, enhance and document components developed by self and others as per the requirements and detailed design.

• Serve as a knowledge resource for salesforce.com capabilities and best practices.

• Respond to telephone and electronic communications.

BENEFITS:

• Competitive Compensation and Benefits

• Weekly Pay

• Paid Vacation and Holiday Pay

• Casual Business Attire

• Company stability

• Medical, Dental, Vision, LTD, STD, Basic Life, AD&D, Voluntary Insurance, and more

About the Organization Guy Roofing, Inc. was founded in 1970, and is a full service roofing contractor specializing in commercial, residential and industrial roofing solutions. Family owned and operated for three generations, we strive to build long term, working relationships with our customers, and to ensure that the best roofing system is selected for each customer.

Trust is the cornerstone of our business.

As a company, we pride ourselves on the quality of our workmanship, the responsiveness of our team, and the level of customer service we provide. We do everything with the expectation that we will do it well and to our clients' satisfaction. From the office to the field, you will get the same level of customer service at every turn. Position Requirements

• Degree in Computer Science, Software Engineering, Operations, Industrial Engineering, or related field.

• 1-2 years of direct experience supporting users within the Salesforce platform.

• Experience with CRM management.

• Familiarity with business analysis techniques and methodologies.

• Ability to prioritize and handle multiple high-profile tasks.

• Strong problem-solving abilities.

• Ability to work independently.

• Excellent communication skills and professional personal presentation.

• Must possess problem solving approach.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.