Salesforce Administrator Contractor

General Assembly New York , NY 10007

Posted 7 months ago

Who are we?

Our vision is of a global community of individuals empowered to pursue the work they love. Our mission is to grow that community by transforming millions of thinkers into creators.

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today's most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 40,000 full- and part-time alumni and counting.

GA has a remote-friendly culture with offices around the world. If you prefer the office, our headquarters are located in New York City. Twice a year, the entire Product team gets together in New York for a week of team building, workshops, lightning talks, urban adventures, and an epic hackathon.

We are organized into small cross-functional product teams (a PM, a designer, a few devs) that focus on growing a single product from glimmer to game-changer. Each team is free to determine their own tools & process. We care about writing good software that is clean, concise, and well-tested; flexible and easy to maintain. Our stack is Ruby on Rails, PostgreSQL and ReactJS, but we are not dogmatic and believe in using the right tools for a particular problem.

The Role

We're looking for an enthusiastic Salesforce Administrator Contractor to join an existing team of full-time Salesforce Engineers. Our expectations for the role and your responsibilities are

Expectations

  • Usually, 2+ years of experience being a professional Salesforce Administrator or Engineer.

  • Should be aware of the business value in work being done. Able to prioritize own work when given business value context.

Responsibilities

  • Support functional day-to-day operations of Salesforce, including user management and onboarding, data QA, process documentation, etc. Perform all functions of a Salesforce Administrator.

  • As part of the headquarters management team, generate technical and process solutions for issues identified via the helpdesk system, business needs as prioritized by the executive team, and based on your own knowledge of best practices and system improvements through observation of system usage.

  • Collaborate with General Assembly's engineering team on the integration between Salesforce and GA's data systems; monitor these connections and respond to issues quickly and effectively.

  • Support integration between Salesforce and third-party vendors such as Docusign and Pardot. Work closely with these vendors to address integration issues and support custom integrations.

  • Support a moderate-volume service desk and provide excellent service to users of Salesforce and related systems. Effectively triage support work from minor fixes to issues requiring major configuration upgrades.

  • Maintain a very strong understanding of Salesforce configuration, business logic, data structure, and current usage trends. Effectively represent this information to a variety of internal stakeholders. Generate reports as support for your narratives.

  • Provide real-time day-to-day end-user support for issues related to salesforce and integrated applications.

  • Technical and functional proficiency in tasks including but not limited to: roles, permission sets, profiles, workflow rules, validations, email alerts, reports, dashboards, and lightning pages.

  • Should be able to support and maintain third-party applications and stay up to date on the latest salesforce releases.

  • Experience working with Salesforce-centric telephony system such as NVM (New Voice Media) is nice to have.

  • Should follow Salesforce best practices in maintaining data integrity and should be able to assist with data improvement projects.

Benefits

  • Remote

  • Competitive Rate

Who can apply?

The USA in any of these states: CA, CO, CT, DC, FL, GA, IL, KS, MA, NY, NC, TX, VA and/or WA


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Salesforce Administrator

Zillow

Posted 4 days ago

VIEW JOBS 2/19/2020 12:00:00 AM 2020-05-19T00:00 About the team Zillow Group is looking for a Salesforce Salesforce Administrator to help build, advise, and orchestrate the development of its enterprise Salesforce platform. In this role this individual will be responsible for partnering with PMs to gather business requirements and turning them into functional solutions, advising on when to click versus code, assisting with the rollout of training and UAT, working within a defined SDLC process. In addition to this individual's passion for building scalable solutions on the Salesforce platform, this individual should be a teammate who thrives in an Agile SCRUM environment where team work is a must and priorities are constantly changing. About the role This position gives you the opportunities to: * Flex your Salesforce declarative skills on all elements of the Salesforce platform * Meet directly with business partners to help them realize their vision in Salesforce using a click over code methodology * Support with data management initiatives using Workbench, DataLoader, Boomi, ect. * Support with the implementation of third-party products * Create documents for requirements, standard methodologies, training, UAT, and technical specs and then present them to executive management * Have the opportunity to help build and scale the Salesforce team as we continue to grow Who you are StreetEasy is New York City's leading local real estate marketplace providing accurate and comprehensive for-sale and for-rent listings from hundreds of real estate brokerages throughout New York City and the major NYC metropolitan area. StreetEasy is part of Zillow Group, whose mission is to build the largest, most trusted and vibrant home-related marketplace in the world. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune 100 Best Companies to Work For (#69), Fortune Best Workplaces for Diversity (#38), Fortune Best Workplaces for Parents (#31), Fortune Best Workplaces for Women (#20), Fatherly's Best Workplaces for New Dads (#37), JUST Capital 100 Company (#69), Bloomberg Gender Equality Index constituent. Who you are * 3+ years of Salesforce consulting experience or 5+ years as a Salesforce admin * Salesforce Certified Administrator, Salesforce Certified App Builder, Salesforce Certified Sales Cloud Consultant (or equivalent experience and commitment to earn certification in 1 year) * Comfort working in a Lightning environment, with an understanding of how to leverage its benefits and overcome its challenges * Experience with Service Cloud and Communities * Experience designing and implementing Salesforce solutions across different industries * Experience collaborating across multiple functional/technical teams to deliver projects * Ability to interface with senior management at a business level and translate their needs into a solution * Experience working within an Agile environment Get to know us StreetEasy is New York City's leading local real estate marketplace providing accurate and comprehensive for-sale and for-rent listings from hundreds of real estate brokerages throughout New York City and the major NYC metropolitan area. StreetEasy is part of Zillow Group, whose mission is to build the largest, most trusted and vibrant home-related marketplace in the world. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune 100 Best Companies to Work For (#69), Fortune Best Workplaces for Diversity (#38), Fortune Best Workplaces for Parents (#31), Fortune Best Workplaces for Women (#20), Fatherly's Best Workplaces for New Dads (#37), JUST Capital 100 Company (#69), Bloomberg Gender Equality Index constituent. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. See what information we collect about you. Zillow New York NY

Salesforce Administrator Contractor

General Assembly