Salesforce Administrator

Boomtown Charleston , SC 29402

Posted 2 months ago

Are you passionate about Salesforce and enjoy coming up with dynamic solutions to challenging CRM-related problems for Sales and Client Success teams? Are you a control freak with razor-sharp attention to detail? Do you have an eye for process improvements/optimizations and a desire to streamline workflows? Do you conceptualize data and articulate technological concepts with ease? If so, then the Salesforce Administrator job could be the right role for you!

BoomTown is looking for a Salesforce Administrator that will work with our IT team to support our users and business processes. This is an opportunity to work in a high-growth, high-paced organization and help shape the framework by which an organization is run!

What you'll do:

  • Work with Sales & Client Success teams to solve for process pain points and increase productivity

  • Modify and scale existing processes to support more users and new business requirements

  • Manage permissions, profiles, and role hierarchies

  • Maintain data cleanliness, record completeness, and duplicate management

  • Build and manage complex reports with cross-object requirements

  • Maintain and update process documentation and field definition

  • Manage validation rules and workflows -- time-based email alerts, field updates, record automation

  • Import/export/manipulate large amounts of data using excel

  • Communicate technical details to non-technical team members

  • Troubleshoot user issues

  • Provide day-to-day end-user support and educate users with best practices to enhance and increase their knowledge of SalesForce

About You:

  • You have a Bachelor's degree

  • You have 2+ years with direct, hands on Salesforce experience as an administrator

  • You have extensive experience using process builder, workflow rules, and Salesforce formulas

  • You have excellent verbal and written communication skills, particularly when articulating technical detail.

  • You have experience managing 3rd party applications in the Salesforce environment, including Marketing Automation tools/systems.

  • You have a knack for data architecture and logic

  • You take a high degree of ownership over your work and a proven ability to work independently

  • You are passionate about designing processes that scale

  • You have strong problem solving skills and can work cross-functionally in a fast paced, rapidly changing work environment

  • You're happiest "getting your hands dirty" by digging into complex operations

  • You have strong listening skills and are open to input from other team members and departments

We'd be really impressed if:

  • You have SFDC Advanced Administrator certification

  • You have experience with Salesforce in a SaaS environment

  • Experience integrating Salesforce with other applications

  • You can read and/or write Apex code

  • You have experience migrating Salesforce Classic to Lightning

  • You have experience maintaining thorough technical documentation

  • You have a working knowledge of Pardot (marketing automation system)

What is BoomTown?

BoomTown is a software platform designed to help real estate professionals generate leads, manage contacts, and run their business better. Over 40,000 of the industry's best use our products to close more deals. Their success is trademarked with growth. It's why the Real Trends Thousand is dominated by BoomTown clients. We bring the technology and experts to turn opportunities into closings.

With our product suite, you get access to world-class lead generation, consumer-websites, CRM technology, and a powerful mobile app. Together, they create a seamless experience so you can attract, convert, and win new clients easily.

BoomTown Offers You:

Growth potential and ability to lead change

Company leadership that believes in flexibility, freedom, and innovation

Challenging, motivating, fun and dog-friendly work environment

Company culture that is guided by our core values that thrives on passion and innovation

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Salesforce Administrator