Salesforce Administrator

Barnes & Noble, Inc Basking Ridge , NJ 07920

Posted 3 months ago

JOB TITLE: Salesforce Administrator

JOB SUMMARY:

The Salesforce Administrator is a critical administrative role in the Corporate Marketing team that will be responsible for supporting the sales and marketing team through the development of sales process automation, full-scale analytics and manage systems & tools to support targeted sales growth. In this position you will partner and consult with Sales Leaders (both Field and Home Office) to provide recommended solutions to key day-to-day operations and long-term business vision and foster the use of analytics and data in support of decision making and sales strategy.

ESSENTIAL FUNCTIONS:

Manage the company's Salesforce CRM database and lead management process to include:

  • Develop data infrastructure and maintenance processes for data integrity

  • Partner with the Director, Corporate Marketing to support territory, quota, and forecasting analytics and dashboards

  • Support ongoing territory management

  • Develop sales process automation including lead prioritization, vetting, and distribution to Territory Sales Leaders

  • Build and maintain links with marketing automation system (Pardot) for full view of prospect activity

  • Perform special projects as assigned including new third-party platform integrations (ideal candidate has some Project Management background)

  • Complies at all times with the Standards, Policies and Code of Business Conduct and Ethics as outlined in the Employee Handbook.

REQUIREMENTS/QUALIFICATIONS:

  • 5+ years of configuration experience in Salesforce.com preferred

  • Salesforce certification is required

  • Retail industry experience is highly preferred

  • Higher education experience is a plus

  • Strong analytics capabilities

  • Strategic vision and creativity

  • Exceptional external and internal relationship skills

  • Ability to work in fast-paced, team-oriented and collaborative environment

  • Operational excellence

  • Ability to interact with executive management

  • Strong attention to detail

  • Self-starter with the ability to adapt to change and balance competing demands

  • Data-driven decision making and strong results orientation

  • Bachelor's degree is required; Masters is a plus

Barnes & Noble Education, Inc. is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

#INDHP


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Salesforce Administrator

Barnes & Noble, Inc