Salesforce Administrator And Integration Specialist

About us

At Auctane, we are united by a passion to help sellers - wherever they are, however they operate - fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products - over $200 billion worth - to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

About the role

We are actively seeking a driven and motivated Salesforce Administrator and Integration Specialist to join our esteemed Salesforce Platform Team. Reporting directly to the Director of Salesforce Platform, the successful candidate will be responsible for designing, implementing, and developing technical integrations within the Salesforce ecosystem at Auctane. This role requires strong experience in Salesforce integration and implementation.

About the Team

The Salesforce Platform Team is instrumental in developing and maintaining solutions in the Salesforce ecosystem. Composed of admins and developers, the team works closely as a well oil machine to provide these solutions. The team sits within the IT department and works closely with owners of other Enterprise Applications and Corporate IT.

What will you be doing?

• Design, implement, and maintain technical integrations within the Salesforce ecosystem, leveraging previous experience with Salesforce.com integration and implementation to ensure seamless data flow and consistency across systems, carefully considering the governor's limitations due to the multitenant architecture.

• Utilize expertise in Salesforce configuration options, data model architecture, and security model to design robust and scalable solutions.

• Strategic Architectural Enhancements: Identify and implement enhancements in architecture, update best practice policies, and procedures to optimize system performance.

• Offer proactive maintenance and troubleshooting for Salesforce configurations and customizations as well as integrations, addressing issues promptly to maintain seamless business operations.

• Work closely with Salesforce administrators to ensure alignment between integration strategies and overall Salesforce configuration and maintenance.

• Demonstrate platform development best practices and design patterns to implement highly scalable solutions while understanding governor limitations in a multitenant environment.

• Identify opportunities for architectural enhancements and provide recommendations for improving best practice policies and procedures.

• Collaborate cross-functionally to implement new or enhanced features that improve business processes and enhance user experience.

• Advise business stakeholders on business process improvement and reengineering opportunities to optimize Salesforce integrations.

• Provide documentation and participate in knowledge sharing sessions to foster a collaborative and innovative team environment.

• Work independently while also effectively collaborating with cross-functional teams to achieve project goals and drive architectural improvements.

What are we looking for?

• Salesforce Certifications:

• Development experience with Apex, Lightning Web Components, and/or JavaScript

• Expertise with integration and implementation of Salesforce and Google Cloud.

• Expertise with SOQL, SOSL, GoogleSQL, SQL, and JSON

• Demonstrate excellent planning, organizational, problem-solving, and decision-making skills to navigate complex integration challenges.

• Strong planning, organizational, problem-solving, and decision-making skills.

• Ability to work independently while driving projects to completion and collaborating effectively with others.

• Experience identifying architectural improvements and recommending best practice policies and procedures.

• Ability to advise business stakeholders on business process improvement and reengineering opportunities.

• Proficiency in Salesforce configuration options, data model architecture, and security model.

• Demonstrated knowledge of platform development best practices and design patterns.

• Excellent problem-solving skills with a keen attention to detail.

• Strong communication skills - verbal and written - with the ability to effectively convey technical concepts to both technical and non-technical stakeholders.

• Agile project delivery experience.

What will make you stand out?

• Salesforce Certifications:

• Previous experience working with Customer Data Platforms such as Twilio Segment or similar tools

• Experience using Platform Identity Resolution and Unify functions

• Proficient at least in one OOO language (Java, C#, C++)

• Familiarity with Sales Engagement, Experience Cloud

The Tech

• Salesforce

• BigQuery

• Twilio Segment

• Stitch

• SOQL, SOSL, GoogleSQL, SQL, and JSON

• Apex, JavaScript

What do we offer?

• Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.

• Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!

• ️ Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation. Working in a fast-paced environment can be intense, but that doesn't mean you shouldn't enjoy your free time!

• An inclusive and upbeat work environment Leave your suit behind... business casual, jeans accepted kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.

• A cross-cultural atmosphere We are a truly international team of over 20 nationalities that speak at least 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.

• ️ Company events Work hard, play hard! We do our best every day, even at our regular team-building events.

• Internal and external training, free access to online training platforms such as LinkedIn Learning.

• We are a hybrid company.

• Health and Wellness: The well-being of our team is super important to us.

• Take the reins of your time off with our flexible PTO policy - because work-life balance should always be in your hands!

• Attractive office space in the HUB, a co-working space with a flexible setting. Sit/stand desks and personal work hardware provided.

• Indulge in catered lunches on Wednesdays and beer on Fridays at our office - delicious perks to fuel your work.

• ️Fitness center in the office.

• Get ready to rock our brand with style - we've got awesome company swag to offer!

• ️We conduct annual merit reviews to recognize and reward your hard work and achievements.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

• Sit for prolonged periods of time

• Utilize wrist and hands for a prolonged period of time

• Walk short distances

• Stand for short periods

• Speaking and conversing with others

• Lift up to 25lbs without assistance up to chest height