Sales Trainer Specialist

Hilton Grand Vacations Orlando , FL 32801

Posted 2 months ago

Job Description:

Do you have a proven sales background and a passion for teaching others how to be even more successful? If so this may be the role for you! Our sales talent starts with world-class training, and on-going coaching in order to provide the most efficient and effective experience for our customers. We need experts like you to help us create that experience for our sales team members!

What will I be doing?

As a Sales Trainer Specialist you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:

  • To ensure team performs all sales activities ethically to new members. To be responsible for representing Hilton Grand Vacations, ensuring member/guest satisfaction, and managing quality of product and service delivery. To promote a positive workplace where the sales executives feel confident that they will have the proper training and tools to succeed. To reinforce the Hilton Core values.

  • Responsible for follow up coaching after initial training for 30-60-90 days, by counseling, communicating job expectations and enforcing new hire policies and procedures.

  • Reports to the Director of Training for the Southeast region and works hand and hand on Training initiatives

  • Prepare and complete action plans/goals and enforce customer-service standards. Responsible for resolving sales executives issues/concerns within the first 180 days.

  • Responsible for doing ride a long's, ride reports, and providing feedback to Sales Executives and Sales Managers

  • Run weekly sales numbers for each sales executive and review for follow up and performance planning

  • Hold trainings with the new hires and the Sales Managers to assist in understanding their Sales Executives strengths as well as areas of improvement

  • Hold morning meetings, "Coffee Talks", to discuss obstacles the new hires have had to overcome and round table solutions.

  • Hold a 30-60-90 day trench training for all new hires, dissecting the process and taking an in-depth look at the psychology behind the sale.

  • Responsible for releasing all new hires to the floor once they have passed testing and the last ride reviewed and approved by Sales Manager

  • Provide one on one counseling with all new hires to help them understand the sales process outside of a group setting

  • Hold mandatory round tables for new hires as well as optional for those sales executives not meeting performance standards

  • Keep sales executives up to date with inventory changes, new program benefits/changes. Provide tools to aid in the success of their sales process.

  • Provide follow up training weekly, monthly and 1 year after hire date.

  • Implement ways to increase employee retention.

  • Provide ethical training motivated by our core values.

  • Reduce cancellations by providing effective tools.

  • Promote career-pathing by employee retention.

  • Create a fun yet competitive workplace, filled with passion.


What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • 5 years of branded sales experience

  • 3 years of sales training experience

  • Ability to work a flexible schedule

  • Professional and positive appearance and attitude.

  • The ability to master a thorough understanding of HGV's different departments for proper customer assistance.

  • Proficient at Microsoft Excel, Word, and PowerPoint.

  • High school diploma/GED

  • 2+ years of related experience

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • HGVC Certified Trainer

  • Bachelor's degree

  • 4+ years of related experience

  • Supervisory experience

If this sounds like your experience and expertise, tells us more about it today by applying to our role. We look forward to meeting you!

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Technical Trainer Specialist

Siemens Corporation

Posted 4 days ago

VIEW JOBS 4/19/2019 12:00:00 AM 2019-07-18T00:00 Division: Siemens Gamesa Renewable Energy Business Unit: Service Requisition Number: 241508 Primary Location: United States-Florida-Orlando Assignment Category: Full-time regular Experience Level: Mid level Education Required Level: Bachelor's Degree Travel Required: 50% Division Description: About Siemens Gamesa Renewable Energy With a worldwide installed capacity of 75 GW, Siemens Gamesa Renewable Energy has a presence in more than 90 countries and a team of 27,000 employees worldwide. Its end-to-end value chain presence encompasses onshore and offshores wind turbines design, manufacturing, installation as well as cutting-edge service solutions. The global headquarters and legal domicile of the company is located in Zamudio, Spain. The company is listed on the Spanish stock exchange. Job Description: Job Description Siemens Gamesa Renewable Energy's global reach opens new horizons for professional opportunities and growth, and our work has a bigger impact than ever on the ongoing transformation of the energy industry. Our wind power products and technologies are being used in more than 90 countries, across five continents, onshore and offshore. We currently have the following opening available for a Safety Trainer located in Orlando, Florida. Position Overview We are looking for a forward thinking, positive, and high performing team player to join the Wind Service Training Center. Our Safety Trainer is responsible for classroom and hands-on education for our employees and customers. Responsibilities * Teach multiple courses related to the wind turbine while maintaining the highest quality standards * Support strategic projects in the department related to training and development * Support the development of training by consulting with management and customers * Evaluate effectiveness and suggest enhancements to current training programs * Maintain tracking and storage of required training session documentation * Travel to wind farms to conduct training and competence evaluations Required Knowledge/Skills, Education, and Experience * Experience in curriculum development * Advanced presentation and communication skills * Self-motivated and directed * Ability to effectively prioritize and execute tasks * Ability to recognize the impact of changing technology on customer needs and provide recommended solutions * Understanding of instructional methodology * Understanding of Instructional System Design, 6 laws of learning, Kirkpatrick's 4 levels of evaluation, Bloom's Taxonomy, methods for measuring training effectiveness and ROI * BS/BA or equivalent combination of education and experience * Pass a medical evaluation and able to ascend to heights of 250 feet or greater and work in confined spaces * Travel amount varies (approximately 50%) and may be required on short notice * Possess legal US driver's license and passport Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States. Preferred Knowledge/Skills, Education, and Experience * Safety Professional or Adult Education degree * Bilingual in English and Spanish or Portuguese * Experience working in the Wind Energy or Power Generation industries * OSHA training or exposure * Experience working on Siemens Gamesa Wind Turbines * Strong understanding of instructional methodology * Strong understanding of Instructional System Design, 6 laws of learning, Kirkpatrick's 4 levels of evaluation, Bloom's Taxonomy, methods for measuring training effectiveness and ROI * Experience leading projects, meeting deadlines, and working with various departments or stakeholders Siemens Corporation Orlando FL

Sales Trainer Specialist

Hilton Grand Vacations