At BlueJeans, we're transforming the way people meet by creating a human connection in every experience. Together, we're bringing video to everyone, regardless of location or device, including mobile, desktop, or room systems. We work with thousands of companies worldwide to upgrade everyday meetings, large-scale events, and social network broadcasts by replacing traditional web conferencing with face-to-face video communication. All our customers have one trait in common: they understand the benefits to bringing their employees, leaders, and partners closer together. Since 2009, we have raised $175M in funding led by Accel Partners, Battery Ventures, NEA, and Norwest Venture Partners.
Blue Jeans Network is seeking a Sales Tools Manager to join our team in San Francisco, reporting to the Manager of Sales Operations. The Sales Tools Manager will play an integral role in the success of the Sales Organization and company through management of all sales tools, including Salesforce.com (SFDC).
Design the right sales stack based on organization strategy, structure and processes
Serve as the business owner of SFDC and other sales tools for daily business management
Own and drive SFDC enhancements designed to reduce sales rep friction, improve effectiveness, or both
Lead service delivery arm of sales operations team, supporting sales, lead generation, CSM, channel and technical sales functions
Handle day-to-day administration of SFDC including: end user support, record transfers, error troubleshooting, etc.
Proactively identify obstacles or process inefficiencies and manage projects to streamline or automate sales processes
Effectively collaborate with other business partners and departments such as Finance, Marketing, and Product Management
Continually evaluate performance of current tools and potential new tools
Salesforce.com certification required; SQL / BI tool experience a plus
Bachelor's degree, MBA a plus
5+ years experience in Sales / Business Operations, preferably at a SaaS company
Proven ability to manage sales tools
Excellent organization, attention to detail, and ability to manage multiple tasks and projects
Self-starter with track record of creativity and innovation
Strong problem solving and analytical skills with great business sense
Comfort dealing with ambiguity
Ability to work independently in a dynamic, fast-paced environment and pick up new skill sets quickly
Excellent oral and written communications skills
Strong interpersonal skills with demonstrated ability to present content to general audiences