Sales Technology Trainer

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Arts

Travel Percentage :

10 - 15%

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

The FIS Sales Learning Team is seeking a Sales Technology Trainer to execute on our global strategy to optimize a "world-class" seller ecosystem and tools enablement across our global sales and revenue team. This individual must understand the day-to-day challenges of sales, account management, and sales management to drive adoption and utilization of innovative tools, aligned to various seller profiles.

As a member of the Global Sales Learning team, you will work collaboratively with many cross-functional teams across the company, such as Sales Performance, Tools & Technology, Revenue Operations and Sales leadership.

The scope of your remit will include working with our sales technology strategists to plan, develop, and execute training capturing "day-in-the-life" scenarios that help sellers optimize tool use in their specific roles. The ultimate goal is increase user knowledge, adoption, and utilization. You'll also support rollouts of new tools, tool enhancements, and existing tool refreshers.

To be successful, you will have a passion for using technology to maximize performance. You'll also be driven to take something from good to great with an understanding of and ability to identify key levers that impact seller effectiveness. The ideal candidate must understand sales, the ability to work with complex global teams, and comfort working with new technology.

How you will make a difference:

• Partner with sales technology and strategy, to create seller-centric tools training.

• Influence technology ecosystem roadmap and design with seller feedback in mind

• Plan and execute short- and long-term training plans focused on sales tools (e.g., in-person, virtual, eLearning, videos, on-the-job support, management reinforcement & mentoring)

• Align and integrate tools training into skills and process training that is already in-flight

• Track and measure KPIs capturing training impact. These include adoption, utilization, pipeline generation with tools, and more.

• Collaborate with key stakeholders across Revenue Operations, Sales Enablement, Legal, Finance and business line commercial teams to ensure process alignment

• Drive increase in sales performance through successful integration of sales practices, technology and disciplines/skills

• Utilize client insights, industry trends, and sales/sales management feedback to drive optimization and adoption of industry best practices

What we are looking for:

• Understanding of b-to-b sales processes, KPIs, and best practices

• Experience with sales execution/engagement platforms, CRMs, sales enablement systems, and other sales technology.

• An understanding of effective adult learning (e.g. knowing how to make material relevant & memorable as well as how experienced professionals learn on the job, in live trainings, and via self-paced training).

• Ability to prioritize, scope, plan, and execute to move multiple initiatives forward in a fast-paced, global environment

• A strong presence while presenting to large and small audiences

• Ability to quickly gain credibility within all levels of a sales organization (junior reps to senior management)

• Passion for understanding and optimizing the use of sales technology

• Strong drive to achieve goals and make an impact on the business

• Experience in cross-functional collaboration in a matrixed organization

• Passionate and motivated to help others succeed in achieving their sales goals

• Resourceful, adaptable and can creatively collaborative

• Ability to influence effectively without authority

• Ability to embrace ambiguity and enjoying finding order and simplifying process

• 5+ years of experience in sales enablement, sales and/or sales management

• 7+ years of experience working with global teams in a corporate, fast-paced environment

• Bachelor's degree or equivalent work experience required

What we offer you:

At FIS, we are as committed to growing our employees' careers as our own business. We offer:

• Opportunities to innovate in fintech

• Inclusive and diverse team atmosphere

• Professional and personal development

• Resources to contribute to your community

• Competitive salary and benefits

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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