Sales Systems Program Manager - Duo Security

Cisco Systems, Inc. Austin , TX 78719

Posted 2 months ago

Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud. Duo's mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

What You'll Do

As the Sales Systems Program Manager you will be responsible for working as a liaison with our Internal Systems Team to prioritize projects, complete business requirements documentation, create/maintain the systems roadmap for sales, support testing of new functionality and rollout/training communications. You will have the opportunity to work closely with both business and technical professionals to translate requirements and drive delivery of projects that enable the sales organization to be successful. This is a highly cross-functional role with interaction across multiple departments at Duo to gain alignment regarding requirements for Salesforce.com (or other tool) improvements. Salesforce.com is a tool used across the entire organization and in this role, you will work to make sure that all improvements are a positive change for other areas of the business.

Key Responsibilities:

  • Align systems utilized by Duo Security's global sales organization with go-to-market processes.

  • Drive efficiency for how the systems are used by reducing manual effort.

  • Gain alignment with key stakeholders in the sales organization on systems changes.

  • Work with the Business Systems organization to ensure that projects align with sales requirements/expectations and execute all UAT.

  • Maintain list of sales systems initiatives; lead prioritization and visibility across the sales leadership team.

  • Work collaboratively with members of sales to identify other systems or tools that would improve the experience of the sales organization.

  • Be able to travel up to 25% including air travel

Requirements:

  • You have 3-5 years experience acting as a Business Analyst for Salesforce.com

  • You must have experience working with Salesforce.com

  • You have strong written and verbal skills, with a demonstrable ability to translate business requirements to a technical team

  • You should have experience rolling out large technical projects to a non-technical organization.

3 Reasons why you should apply

  • If you enjoy working in both a business and technical environment
  • can manage multiple projects simultaneously and enjoy working cross-functionally
  • this is an ideal job for you and a great opportunity to have a significant impact on a growing sales organization.

Please note: This is not a technical role; If you would struggle with not having the ability to make changes yourself in Salesforce.com, cannot work independently and assess business impact to prioritize projects this might now be the best fit for you.

Why Cisco?

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Technical Program Manager AWS Security

Amazon.Com, Inc.

Posted 3 days ago

VIEW JOBS 7/31/2020 12:00:00 AM 2020-10-29T00:00 The AWS IT Security team is responsible for the security and availability of all services offered by AWS, as well as provides security support for teams acquired by AWS. This includes building security organizations and processes for AWS subsidiaries such as Elemental Technologies and Twitch. The AWS Security team works with services teams to design and build secure solutions, participate and coordinate cross-organization security initiatives, and solve security challenges at scale. The AWS Security Subsidiary Security team is looking for a Security Integration Technical Program Manager (TPM) to help build and grow security operations within acquired service teams in order to address both deeply technical and programmatic security issues, as well as emerging new threats. This individual will lead security due diligence efforts, plan security integration, and execute efforts for AWS acquisitions. The role requires partnering with executive business sponsors to define key security issues for potential acquisitions, implementing actionable plans to achieve remediation of security threats, and diving deep on tactical security aspects of a service in need of extra attention. Security Integration TPMs oversee and influence cross-functional security diligence and integration teams to ensure all relevant security tasks are completed. Stakeholder groups include acquiring business and the broader AWS Security teams, technology and IT partners, HR, tax, legal, finance, open source, accounting, and communications. Security Integration TPMs serve as a vital bridge between acquired teams and security teams. Successful Security Integration TPM's at Amazon are self-starters, able to work autonomously, natural problem solvers, collaborative, and not fazed by adversity or ambiguity. You should have strong problem-solving skills, excellent communication skills, a deep technical understanding of modern cloud security threats, the ability to influence people from customers to managers thru technical solutions, and the desire to be an individual contributor to securing Amazon's next generation technology. RESPONSIBILITES INCLUDE: * Work with engineering teams across AWS to prioritize security issues identified during Security Due Diligence and Application Security Reviews. * Provide expert advice and consultancy to internal customers on risk assessment, incident triage, threat modeling, and security vulnerability mitigation. * Implement information security controls and patterns that support risk assessments and the development of secure architectures. o This will involve understanding AWS service interdependencies and driving secure technical solutions for multi-tiered systems. * Collaborate with engineering teams to drive product roadmaps, by providing security requirements that map security controls to service features. * Address bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. * Partner with multiple teams across multiple locations with varying sets of priorities to ensure a timely delivery of the secure solutions. * Clarify and drive project commitments as well as establish and maintain clear chains of accountability. * Lead internal process improvement projects, including the development and implementation of internal security tools. * Provide security training and outreach to internal development teams. * Provide security guidance documentation. * Lead MVP development of security tools. * Work with team to create regular cadence reporting for internal projects and integration activities. * Identify process improvements and automation opportunities for generating regular cadence reports. * Provide assistance with recruiting activities and administrative work. * Bachelor's Degree in Computer Science or related field. * Minimum of 3+ years of progressive security architecture experience; preferably within a professional services firm or similar environment working with startups and large security mature companies. * 3+ years of experience designing and implementing application secure architecture and reference architectures. * 3+ years of experience working with stakeholders across many functions. * Meets/exceeds Amazon's leadership principles requirements for this role * Meets/exceeds Amazon's functional/technical depth and complexity for this role * Understanding of security vulnerabilities, attacker exploit techniques, and methods for remediation of such. * Capacity and tolerance for extreme context switching and interruptions while remaining productive and able to provide effective, safe guidance. * Experience communicating technical concepts to a non-technical audience. * Prior working experience in or with a Software Development Team. * Corporate development, management consulting, or mergers and acquisitions experience * Cloud or E-commerce industry experience * Demonstrated experience in areas such as system security, network, and/or application security experience. * Understanding of best practices in one or more security engineering specialties: secure development, cryptography, network security, security operations, systems security, policy, and incident response. * Experience developing and interpreting security compliance standards and guidance. * Software Development management experience * Scripting skills (e.g., Python, C, C++, Java, Ruby, or PowerShell) * Master's degree in business or technology field Amazon.com is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age Amazon.Com, Inc. Austin TX

Sales Systems Program Manager - Duo Security

Cisco Systems, Inc.