Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Sales Support Specialist

Expired Job

Topgolf Dallas , TX 75201

Posted 3 months ago


The Sales Support Specialist will support the Event Team the management of Event, National Sales, Membership, and DirectBook sales system functions while supporting sales associates in all company divisions. This position is a highly visible and involved role since the candidate will be a liaison with our event associates, venues, and event sales department. This position will require a strong multi-tasker, great communicator, problem solver and an all-around team player. Also, the candidate must be a strong leader, exceptionally well organized, detail-oriented, and possess excellent written and verbal communication skills. The associate with interact with the Director, Events Sales, and The Sales Force Analyst team routinely to receive guidance and feedback, as well as daily interaction with Sales Associates from the field. Many non-routine activities will require a supervisor's advance approval.

Key Responsibilities

  • Deliver best-in-class associate experiences for our sales team by providing daily end user support through the administration and monitorization the company's Sales CRM software application for all US and UK sales teams

  • Maintain a high level of quality, accuracy, and process consistency in the sales organization CRM

  • Assist in the design, document, build, test, and deploy enhancements to the software system

  • Maintain an active trace/follow-up system for all Help Requests from the field

  • Delphi/Salesforce maintenance including the management of User accounts, importing and exporting of data, the configuration of system settings and options, the creation of all user profiles, roles, as well as setting permissions within the CRM system, and create, modify and manage objects, fields, & all property details

  • Assist in defining business processes using CRM software's best practices

  • Plan, design and execute, integration and acceptance tests

  • Design, create and deploy reports and dashboards to analyze key metrics, in partnership with leadership

  • Develop and train on new best practice procedures, end-user documentation, and release information

  • Provide regularly scheduled training for appropriate parties

  • Develop and customize Salesforce and related applications based on user needs

  • Modify and maintain field and page layouts for standard and custom objects

  • Oversee data quality processes, manage data and eliminate duplications by routinely administering system cleanup protocols

  • Assist the Events Sales Support Team as directed

  • Be an example of our core values daily and hold yourself accountable to Topgolf standards

Key Qualifications

  • Must have strong organizational skills and ability to manage projects with multiple tracks as a high-energy leader

  • Creativity to generate innovative solutions to situations by trying different and novel ways to deal with problems and opportunities

  • Ability to develop clear action plans and drive processes with numerous interdependencies

  • Excellent written and verbal communication skills

  • Strong problem-solving skills, analytical capabilities, and collaboration skills

  • Must have attention to detail, a commitment to quality and be results driven and guest focused

  • Meeting management and group process facilitation skills are required

  • Energetic, enthusiastic and results orientated individual

  • Ability to identify opportunities and take action to build strategic relationships

  • Ability to work on a team

  • Passion for learning new systems

  • A high level of self-awareness, receptivity to change and integrity


  • 2+ years of Topgolf sales or related experience with high performance required

  • Undergraduate degree, preferred

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Tax Support Specialist Projects/Process

Onesource Virtual

Posted 5 days ago

VIEW JOBS 12/6/2018 12:00:00 AM 2019-03-06T00:00 Organizations across the globe rely on OneSource Virtual for Workday services, support, optimization, and consulting. We create solutions built on the Workday application that empower customers to become strategic HR organizations, then scales with them as they grow. To date, OneSource Virtual offers HR outsourcing, IT outsourcing, application optimization, and consulting services to 500+ customers that represent more than 35 percent of Workday's customer base. Essential Functions/Duties/Responsibilities * Analyze data trends and provide recommendations to improve processes or identify potential areas of impact for the department. * Partner directly with the client user community and business analysts to define and document data requirements for data integration and business intelligence applications. * Document data mapping rules for movement of medium to high data complexity between applications. * Identify system and business process gaps and inefficiencies and provide solution workarounds, as well as business process enhancements for resolutions. * Perform Root cause Analysis to determine inefficiences within processes and develop remediation steps to eliminate issues. * Manage assigned projects to ensure all tasks are completed by deadline. * Review and perform quality assurance on all training materials for team. Competencies * Ability to identify risks and vulnerabilities and create contingency plans. * Describe key objectives, phases and deliverables on current projects. * Lead in the design and development of department-wide projects. * Strong communication and presentation skills * Self directed Supervisory Responsibility This position manages all employees of the TSS department and is responsible for the performance management and hiring of the employees within the department. Qualifications and Experience * Associate's Degree or some college * 5-7 years of payroll tax experience * 5+ years of system analyst experience * Advanced research and analytical skills * Intermediate-Advanced Microsoft skills * Strong end-user testing and project management background Preferred Skills * Bachelors Degree * Project Management Certification You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds. Onesource Virtual Dallas TX

Sales Support Specialist

Expired Job