Sales Support Specialist - Ohio (Cleveland, Columbus, Mason) - Ps20423

Anthem, Inc. Cleveland , OH 44114

Posted 7 months ago

Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Sales Support Specialist

Work location: Ohio office in one of the following cities: Cleveland, Columbus, Mason

Responsible for promoting product line success.

Primary duties may include, but are not limited to:

  • Coordinates with proposal units on RFP responses to brokers and groups and maintains various system updates for proposal and sales activity.

  • Works with Sales Account Executives and Account Management personnel in selling, servicing and retaining brokers and clients.

  • Assists in the development and oversees the implementation of policies and procedures.

  • Evaluates and recommends changes in procedures or methods in areas that affect the sales support team.

  • Responsible for understanding document and procedure requirements for group case installation, including performing quality peer review audits for completeness and accuracy.

  • Coordinates training and communication of procedure changes for sales assistants and sales representatives.

  • Completes projects and serves as role/project specialists as requested by sales directors.

  • Directly supports the Sales Managers in the regions assigned in the acquisition of new business, in such activities as open enrollment meetings, administrative projects and support team activities.

  • Coordinates Sales system and reporting activity (i.e. Salesforce.com) to include reporting support and data validation, peer-to-peer quality review and audit, triage and issue resolution, updates and enhancement, and procedure maintenance.

This is an exciting opportunity to join a team focused on growing and succeeding. We are looking for ambitious individuals that are focused on understanding and meeting their customer needs by leveraging insights and data to serve as a trusted partner and to deliver aligned solutions.

If you are someone that thrives in a fast-paced environment, relationship building, being a trusted partner, and driving results, apply today!

Requires a BA/BS; Minimum 2 years of related sales experience; or any combination of education and experience, which would provide an equivalent background.

  • Experience working in the managed care / healthcare insurance industry strongly preferred.

  • Ability to multi-task while working in a fast-paced environment required.

  • Incumbent must be highly organized and detail oriented.

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.


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Sales Support Specialist - Ohio (Cleveland, Columbus, Mason) - Ps20423

Anthem, Inc.